Be the face and voice of a firm that puts clients first.At Total Business Partners, we believe exceptional client service is what sets us apart.
We're looking for a special someone that understands they can make a difference and change the day with smile and greeting.
Someone highly organised and you thrives on creating outstanding first impressions and delivering a seamless experience for every client interaction.This is more than a reception role.
You'll be the first point of contact for our clients, helping to build the strong relationships that are at the heart of our business.Why You'll Love Working With UsSupportive, friendly, and down-to‐earth team cultureModern Sunshine Coast office with on‐site parkingRegular team lunches, social events, and team celebrationsOngoing training and development opportunitiesExposure to a professional accounting environment and career growth opportunitiesFully stocked snack cupboard, premium coffee, and herbal tea stationThe opportunity to build meaningful relationships with clients and make a genuine impact on their experience with our firmIf you enjoy helping people, take pride in delivering exceptional customer service, and want to work in a positive and professional environment, we'd love to hear from you.What You'll Be DoingAs the face and voice of Total Business Partners, you'll play a key role in delivering an exceptional client experience while keeping our office running smoothly.Welcome clients and manage incoming calls with professionalism and a smileCoordinate and prepare for client appointments and meetings using Outlook, Teams, and ZoomMaintain a professional reception area and well-stocked office environmentManage client enquiries, payments, mail,



and general correspondenceMaintained accurate client records and filing systems.Assist with client onboarding and database maintenance.Support the Office Manager with administration and day‐to‐day operationsAssist with ASIC and ATO compliance administration.Organise team events and assist with internal activitiesProvide basic IT support, including meeting room technology, printers, and office equipmentProvided administrative support to accountants and senior staff in a busy accounting practiceThis role is ideal for someone who is highly organised, tech‐savvy, and passionate about delivering exceptional customer service.About YouWe're looking for and experienced Receptionist/Administrator who is passionate about delivering exceptional client service and takes pride in being the first impression of our firm.A friendly, professional, and confident communicator with an outstanding phone manner2+ years' experience in a professional Reception/Administration roleExperience in an Accounting Firm Highly regardedPassionate about creating exceptional client experiencesHighly organised with excellent attention to detail and time management skillsTech‐savvy and comfortable learning recent systems and softwareA proactive team player who shows initiative and enjoys helping othersPositive, approachable, and able to build strong relationships with clients and colleaguesCommitted to maintaining the highest standards of professionalism, confidentiality, and ethicsExperience with Xero, CAS360, FuseSign, or SuiteFiles is advantageous but not essential, as training will be providedAligned with our Core Values and committed to contributing to a positive team cultureCurrent Driver's LicenseJoin Total Business Partners?
We've built a modern accounting firm that values exceptional client service, teamwork, and a positive workplace culture.This is an opportunity to join a growing Sunshine Coast firm where you'll play an important role in creating outstanding experiences for our clients while developing your skills in a supportive and professional environment.If you enjoy working with people, take pride in delivering exceptional service, and want to be part of a team that genuinely values its employees and clients, we'd love to hear from you.
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📌 Receptionist/Administration Assistant (Queensland)
🏢 Total Business Partners
📍 Queensland