The University of Newcastle – Newcastle NSW
Lead people and drive operational excellence
Varied role where every day brings new challenges and opportunities
Gain exposure to a broad range of maintenance, operational and capital improvement projects
Be Challenged and Imagine with us
As the second-in-command to the Senior Facilities Manager, you'll oversee the day-to-day operations of a team of Facilities Coordinators and Facilities Operations Officers, ensuring maintenance activities, operational priorities and customer requests are delivered safely, efficiently and to a high standard.
You'll provide leadership, coaching and guidance to your team while working across a diverse range of operational activities—from coordinating reactive maintenance and contractor performance through to supporting asset improvement initiatives, operational projects and service enhancements.
You'll also collaborate with technical specialists, contractors and stakeholders across the University to ensure our campuses remain safe, compliant and fit for purpose.
This is an excellent opportunity for someone who enjoys balancing people leadership with hands‐on operational problem solving and is looking to broaden their leadership experience within a complex and rewarding environment.
In this role you will:
Lead and support the day-to-day operations of the Facilities Management team across University sites.
Coach, mentor and develop a team, ensuring consistent, customer-focused service delivery.
Coordinate maintenance priorities, reactive works and operational service requests.
Work closely with the Senior Facilities Manager to support projects, asset improvement programs and operational planning.
Manage contractor performance, compliance and service delivery outcomes.
Lead safe systems of work, contractor management, permits, risk assessments and operational compliance activities.
Respond to operational issues and emergency situations, helping coordinate effective solutions.
Build strong relationships with internal stakeholders and deliver exceptional customer service.
Identify opportunities to improve systems, processes and operational performance.
About you




You're an experienced facilities professional who thrives in a fast‐paced operational environment and enjoys leading people to deliver outstanding service.
Whether your background is in facilities management, property operations or a trade, you bring strong leadership capability, excellent communication skills and the ability to juggle competing priorities with confidence.
You're comfortable working with contractors, managing operational issues and ensuring work is completed safely and compliantly.
You're also confident using computerised maintenance, asset management or finance systems and have a practical, solutions‐focused approach to improving services.
Most importantly, you're a collaborative leader who enjoys supporting your team, building strong stakeholder relationships and delivering high‐quality outcomes across a diverse and dynamic environment.
This continuing role is full time at a HEW 8 Higher Education Worker Level and is located at Callaghan Campus
About our University
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence.
Our vision is to be a world‐leading University for our regions and creating a better future for our regions and the globe.
Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle's Looking Ahead Strategic Plan **** outlines the University's commitment to delivering an exceptional student experience and serving our communities.
For more information click here – Our University.
What we offer
In addition to working for a university that is breaking boundaries, discovering recent ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.




These include:
An FTE equivalent remuneration of $116,596 - $****** superannuation and excellent employment conditions in line with University of Newcastle professional staff conditions.
35 hour week
17% super and salary packaging
Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
Discounts in private health insurance, gym memberships, software, travel and more
Closing date: Sunday 16th August **** @ 11:59pm AEST
Our assessment process
Typically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:
Interview (an 'in person' interview will be conducted as part of the process)
Referee checks
Pre-employment checks as appropriate to the role
Our University is committed to creating a safe, respectful, and inclusive environment
For specific position enquiries, please contact Scott Conza, Senior Facilities Manager ************** or via email ******
Having Difficulties?
Please reach out to us: ******
Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.
We are excited to be Looking Ahead with you
We are committed to a fair, inclusive, and barrier‐free recruitment process.
If you require an alternative way to access the Position Description or submit your application, please contact ******.
Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.
The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion.
We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.
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📌 Team Leader Facilities Operations (New South Wales)
🏢 University Of Newcastle Employees, Location, Alumni
📍 New South Wales