We are seeking an experienced Practice Manager to oversee the day-to-day operations of our medical administration team.About usHeart of Australia embodies the most innovative approach to front-line specialist medical service delivery, specifically aiming to help Australian's whose lives are threatened by this nation's vast distances.Our state of the art, custom engineered, mobile medical clinics have travelled many kilometres and saved many patients who are at risk remotely.We are very proud of our exceptional service delivery and our strong reputation for safely and efficiently delivering our medical services in a timely and regular manner.The roleAs a Practice Manager, you will provide leadership to our medical administration teams both on and offsite, ensuring our clinics operate efficiently across multiple locations, whilst delivering an exceptional experience for our patients, specialists and referring practitioners.
Key responsibilities include, but are not limited to:Lead, mentor and support the medical administration teamsOversee the day-to-day operations of our clinicsSupport workforce planning, staff rostering and leave coordinationOversee Medicare billing, private specialist invoicing, receipting and claims ensuring accuracy and complianceSupport the implementation of digital patient forms,



electronic signatures and online Medicare claim processesEnsure compliance with healthcare legislation, patient confidentiality and Company policiesAssist with recruitment, onboarding, training and performance management of administration staffPrepare operational reports as requiredAbout youTo be successful in this role, you will have:Proven experience managing a medical administration teamStrong knowledge and hands-on experience with Medicare billing, private specialist invoicing, receipting and claimingConfidence using medical practice software - HealthTrack would be advantageousExperience with staff rostering, operational reporting and workforce coordinationExperience implementing or working within paperless practice management systems and digital patient applicationsExcellent organisational and time management skills, problem-solving skills with the ability to manage competing prioritiesExceptional communication and interpersonal skillsHigh attention to detailA proactive, positive and team-focused attitudeFurther informationYou will be required to meet Heart of Australia's employment criteria which may include but not be limited to a criminal history check and full medical.This is a full time role Monday to Friday, 8:30am to 5:00pm based in Toowong, QLD.This is a great opportunity to join a progressive and exceptional team.To find out more about us, visit
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📌 Practice Manager (Brisbane)
🏢 Heart of Australia
📍 Brisbane