Security Officer | Townsville Shopping Centre We are currently seeking motivated Retail Security Officers to join our team in a full-time rotating role, with additional opportunities available for part-time and casual employment.
Roster: Full-Time roster is four days on then four days off, rotating through an 8 week cycle.Part-Time & Casual roles also available.
As a Trident Security Officer, you will be responsible for providing a safe, welcoming environment while maintaining a strong security presence on-site.
We are looking for individuals who are passionate about customer service, quick-thinking, and ready to be part of a professional and supportive team.
Your responsibilities will include: Providing high-quality customer service and front-line supportIdentifying and resolving potential risks and issues proactivelyResponding to all medical and security incidentsAccurately reporting and recording incidents during your shiftUsing conflict resolution and de-escalation techniques effectively To be successful in this role, you will need:
A current QLD Security License with valid Crowd Control functionCurrent First Aid and CPR certificatesGood written and verbal communication skillsA customer-first attitude with strong interpersonal skillsHigh personal integrity and grooming standards What we offer: Full qualified uniform providedStable, long-term employment opportunitiesOn-site training and ongoing professional developmentA supportive, inclusive team environment Trident Services Australia is a national leader in fully integrated service delivery, supporting retail centres and airports across Australia through comprehensive, client-focused solutions.
We are proud to provide high-quality security services at Townsville Shopping Centre.
Trident is an equal chance employer that values diversity and inclusion.
We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, and people from all backgrounds.
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