Crowne Plaza Hotels & Resorts - Sydney CBD NSWGuest Service Agent - Part-Time Be the reason our guests smile from check-in to check-out.At Crowne Plaza Sydney Darling Harbour, we create moments that matter.
Located in the heart of the city, our modern and beautifully designed hotel is something to be proud of - and we're looking for a Guest Service Agent who shares that pride and brings warmth, confidence, and a love for hospitality to every guest interaction.Your Day to DayWelcome guests with genuine care and a seamless check-in experienceSupport IHG One Rewards members and returning guestsHandle bookings, payments, and enquiries efficientlyAnticipate guest needs and share local recommendations that make their stay unforgettableWhat You'll BringA friendly,



confident personality and strong communication skillsA passion for problem-solving and creating great guest experiencesComputer literacy and comfort with rapid-paced environmentsPrevious hotel or customer service experience is a essential - but your attitude matters most!
What's in It for YouCompetitive pay and great hotel perks worldwideFull uniform and on-the-job trainingA supportive, inclusive team that values you for who you areAt IHG, we're committed to welcoming everyone.
We celebrate diversity and encourage our colleagues to bring their whole selves to work.
We provide equal employment opportunities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.We believe that to work well, you need to feel well - both inside and outside of work.
Through our myWellbeing framework, we support your physical, emotional, and social wellbeing.
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📌 Guest Service Agent (New South Wales)
🏢 Crowne Plaza Hotels & Resorts
📍 New South Wales