Guest Experience and Wellness Support TeamSAVASANA NORTH – Sydney NSWCasual/Temporary4d ago , from Illawarra Mercury Job BoardGuest Experience & Wellness Support TeamPremium Residential Wellness Retreat | DuralAt Savasana Private, we don't believe people are defined by addiction, trauma or mental health challenges.We believe every person deserves to feel safe enough to rediscover who they truly are.Savasana Private is one of Australia's most exclusive residential wellness and recovery retreats, offering private, personalised care in a peaceful luxury environment.Our home doesn't feel like a hospital.It feels like somewhere people can finally breathe.We're looking for exceptional people who naturally make others feel welcome, cared for and secure.People who understand that genuine presence often changes lives more than words ever can.About the RoleThis role is unlike traditional support work.You'll become part of the daily rhythm of the home, helping create an environment that feels calm, welcoming, organised and emotionally safe.Some days you'll prepare beautiful shared spaces before clients wake.Other days you'll accompany clients on walks, coffee outings or wellness activities.On overnight shifts you'll simply be the reassuring presence that lets people know someone is there if they need support.You'll help maintain the warmth, comfort and standards that make Savasana feel more like a private wellness retreat than a treatment facility.Creating a calm,
welcoming environment throughout the homeSupporting guests through their routinesPreparing wellness spaces before sessionsWalking alongside clients during outings and activitiesMaintaining our beautiful environment to premium standardsWorking closely with our clinical teamCompleting documentation and shift handoversConducting routine alcohol and drug screeningWho You'll BeWe're far more interested in who you are than what certificates you hold.Makes people feel comfortable within minutes of meeting them.Notices the small things before being asked.Takes pride in creating beautiful spaces.Is emotionally mature and grounded.Loves hospitality and service.Can remain calm under pressure.Has warmth without losing professional boundaries.Understands discretion and confidentiality.Wants to genuinely make a difference in people's lives.Experience within hospitality, boutique accommodation, wellness retreats, luxury hotels, psychology, coaching, health, recovery or premium customer service will all be highly regarded.Current Australian Driver LicenceNational Police CheckFirst Aid CertificateFull Australian working rightsWhy People Love Working HereSavasana isn't a shift.It's a culture.You'll work alongside an experienced multidisciplinary team in a beautiful private environment where every person is treated with dignity and respect.Our values aren't written on the wall.We live them every day.Care.Respect.Honesty.Understanding.Gratitude.Courage.Teamwork.If you're someone who believes your presence can change another person's day, we'd love to meet you.
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📌 Guest Experience And Wellness Support Team (New South Wales)
🏢 SAVASANA NORTH
📍 New South Wales
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