Horan & Bird Solar Pty Ltd – Townsville QLD
Call Centre Appointment Setter | Earn Great Bonuses | Join North Queensland's Leading Solar Company
We're looking for an enthusiastic, motivated person who loves talking to people and wants to be part of a growing company that's genuinely making a difference.
This isn't your typical call centre role.
You'll be speaking with warm leads and our existing customer database, helping customers book appointments with our experienced Energy Consultants to discuss solar upgrades, battery storage, EV charging, servicing and maintenance.
What You'll Be Doing
Contacting new customer enquiries
Calling our existing customer database
Booking appointments for our Energy Consultants
Following up customer enquiriesUpdating customer information in our CRM
Building rapport and delivering exceptional customer service
Helping customers access the latest energy‐saving technology
What We're Looking For
You don't need solar experience—we'll teach you that.
What matters most is your attitude.
You'll ideally have:
A friendly and confident phone manner
Great communication skills
A positive, can‐do attitude
Solid organisational skills
Confidence speaking with customers
Basic computer skills
Reliability and professionalism




Previous experience in customer service, appointment setting, retail sales, hospitality, real estate or a call centre will be highly regarded.
Why Join Horan & Bird Solar?
Work with one of North Queensland's most trusted brands
Access the region's largest existing solar customer database—less cold calling, more meaningful conversations
Excellent base salary plus uncapped performance bonuses
Full product and sales training provided
Career progression into sales, customer experience or leadership
Friendly, supportive team environment
Modern office in Townsville
Stable, full-time employment in one of Australia's fastest‐growing industries
About Horan & Bird Solar
For more than 22 years, Horan & Bird Solar has helped thousands of North Queensland families reduce their electricity bills through quality solar, battery storage and renewable energy solutions.
We're passionate about providing honest advice, outstanding customer service and industry‐leading installations that customers can rely on for decades.
As the renewable energy industry continues to grow, we're looking for great people who want to grow with us.
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📌 Call Centre Appointment Setter (Townsville)
🏢 Horan & Bird Solar
📍 Townsville