Business Support ManagerLead operations.Build capability.
Drive growth.In office, visible role.
An established and growing engineering consultancy is seeking an experienced Business Support Manager to join its leadership team and play a pivotal role in supporting the next phase of business growth.
Based in Strathfield, this is a rare opportunity to work alongside senior leaders, taking ownership of business operations while helping build the people, systems and processes that underpin a high-performing professional services business.
About the Business
Our client is a respected Australian consultancy delivering structural engineering services across the built workplace.
Working closely with architects, developers, builders, project managers and asset owners, the business has built a strong reputation for technical excellence, collaborative partnerships and outstanding client service.
With ambitious growth plans, investment in technology and a focus on operational excellence, this is an exciting time to join a business that is investing in its future.
The Opportunity
Reporting directly to the Directors, you'll lead the day-to-day operational management of the business.
Joining initially to ensure a seamless transition during a planned maternity leave, you'll quickly become a trusted member of the leadership team with responsibility for people and culture, resource planning, operational performance, business support and continuous improvement.
This is a genuine leadership role where you'll have the opportunity to influence how the business operates while enabling technical teams to perform at their best.
You'll be responsible for:
Leading the day-to-day operations of the businessManaging people and culture initiatives including recruitment, onboarding, engagement and performance supportCoordinating workforce planning,



resource allocation and team capacityLeading the administration and business support functionDriving continuous improvement across systems, workflows and operational processesSupporting the implementation of business systems and digital transformation initiativesDeveloping operational reporting, KPIs and business insightsWorking closely with the Directors to support strategic growth initiativesBuilding scalable systems and processes to support future expansion
About You
You are a proactive operational leader who enjoys improving businesses and supporting high-performing teams.
You may currently be working as a:
Business Support ManagerOperations ManagerPractice ManagerBusiness ManagerOffice Manager with operational leadership responsibilities
To be successful, you'll bring:
Experience leading operations within engineering, architecture, construction, consulting or another professional services environmentStrong leadership and stakeholder management capabilityExperience across people, operations and resource planningA continuous improvement mindset with the ability to implement better systems and processesStrong organisational, communication and problem-solving skillsCommercial awareness and confidence working alongside senior leaders
Why Apply?
This is an opportunity to join a business where you'll have genuine influence over how the organisation grows and operates.
You'll enjoy:
A highly visible leadership role working closely with the DirectorsThe opportunity to shape business operations and internal cultureA growing organisation with ambitious expansion plansA collaborative, supportive and people-focused environmentThe chance to lead operational improvement projects that make a lasting impactLong-term career growth as the business continues to scale
If you're an experienced operational leader who enjoys building efficient businesses, developing people and driving continuous improvement, we'd love to hear from you.
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📌 Business Support Manager (New South Wales)
🏢 Future You
📍 New South Wales