The IT Systems & SharePoint Administrator is responsible for the reliability, security, and effective operation of the business IT infrastructure and corporate systems, with a robust focus on Microsoft 365 and SharePoint-based document and collaboration platforms.The role will be responsible for the secure user access, effective vendor management, and compliance with regulatory and cyber security requirements, while supporting business operations through high-quality IT service delivery.Within this role you will be required to :-Systems administrationAdminister and maintain the Windows-based server, workstation, and network environmentManage the Microsoft 365 tenant, including:ExchangeSharePoint, including Document Management SystemMicrosoft TeamsWindows Defender and PurviewAdminister Active Directory, Group Policies and file/print servicesMonitor system performance, availability, and capacityEnsure reliable, tested backup and recovery processes (cloud and/or local)Maintain accurate and current system documentation, diagrams, and proceduresBe the contact person for interface with Managed Service Provider (MSP) to assist the IT Manager with ensuring all service provisions are in accordance with the MSP agreement and KPIsAssist the IT Manager with administrative support of IT services, including:IT budgeting and reportingAttendance and coordination of performance/KPI review meetings with MSP (e.g. fortnightly interface meeting and monthly contract meeting)Regular (minimum monthly) IT system health and cyber security reporting of the business networkIT project administration supportAsset management and reportingNetwork documentationOngoing maintenance of IT policy and proceduresThe IT Systems & SharePoint Administrator is responsible for the reliability, security, and effective operation of the business IT infrastructure and corporate systems, with a strong focus on Microsoft 365 and SharePoint-based document and collaboration platforms.The role will be responsible for the secure user access, effective vendor management, and compliance with regulatory and cyber security requirements, while supporting business operations through high-quality IT service delivery.Within this role you will be required to :-Systems administrationAdminister and maintain the Windows-based server, workstation, and network environmentManage the Microsoft 365 tenant, including:ExchangeSharePoint,



including Document Management SystemMicrosoft TeamsAzure AD / Entra IDWindows Defender and PurviewIntegrations including Workflows, PowerBI, etc.Administer Active Directory, Group Policies and file/print servicesMonitor system performance, availability, and capacityEnsure reliable, tested backup and recovery processes (cloud and/or local)Maintain accurate and current system documentation, diagrams, and proceduresBe the contact person for interface with Managed Service Provider (MSP) to assist the IT Manager with ensuring all service provisions are in accordance with the MSP agreement and KPIsAssist the IT Manager with administrative support of IT services, including:IT budgeting and reportingAttendance and coordination of performance/KPI review meetings with MSP (e.g. fortnightly interface meeting and monthly contract meeting)Regular (minimum monthly) IT system health and cyber security reporting of the business networkIT project administration supportAsset management and reportingNetwork documentationOngoing maintenance of IT policy and proceduresSharePoint and Document Management administrationAdministerthe business SharePoint platform and Document Management SystemProvision and manage SharePoint sites, libraries, workflows, and permissionsControl user access and information security within SharePointTroubleshoot SharePoint issues and support end usersPerform data management activities, including archiving, retention, and storage optimisationReview usage and activity reports to improve performance and user experienceProvide SharePoint training and guidance to staffMaintain currency with SharePoint and Microsoft 365 platform updatesCyber Security & ComplianceSupport the IT Manager in maintaining the business's cyber security postureAdminister and monitor security controls, including:FirewallsEndpoint protectionAntivirus and application controlDevelop, maintain, and enforce IT policies and proceduresSupport compliance with regulatory and industry frameworks, including:DISP requirementsISMACSC Essential EightAssist with audits, security reporting,



and continuous improvement activitiesAI & Microsoft Copilot AdministrationAdminister and govern Microsoft Copilot and AI-enabled capabilities within the Microsoft 365, or other business elected environmentManage Copilot configuration, licensing, permissions, and access across Microsoft 365, SharePoint, Teams, and related servicesEnsure Copilot and AI features are used securely and in accordance with Business policies, information governance, and DISP requirementsMonitor usage, adoption, and activity to support responsible and effective use of AI-enabled toolsImplement and maintain information protection, DLP, and retention controls to support safe AI operationProvide guidance and support to staff on appropriate use of Copilot and AI-assisted functionalityMaintain awareness of Microsoft Copilot updates and assess operational, security, and compliance impactsManaged Service Provider (MSP) & Vendor ManagementAct as the primary operational interface with the MSP, AV provider and other VendorsMonitor MSP and other vendor performance against contractual obligations and KPIsMonitor helpdesk tickets, including ongoing review of persistent and ageing tickets, to ensure tickets are promptly resolved by the MSP/vendor and actions identified and implemented to prevent ongoing issuesVerify MSP/vendor charges and manage access to business systemsCoordinate IT activities that impact business-as-usual operationsEscalate issues to the IT Manager as requiredProvide regular reporting to the IT Manager on MSP/vendor performanceUser Support & Service DeliveryOversee delivery of Tier 1 helpdesk services via the MSPProvide direct support for priority or critical issues where requiredEnsure consistent, professional IT support to all staffMonitor incident resolution and user satisfactionDiploma or Bachelor's degree in Information Technology, Computer Science or a related field or equivalent experienceRelevant certifications (e.g., Microsoft 365 Certified: Administrator, Microsoft Office Specialist: Microsoft 365 Apps, CompTIA Network+/Security+) are desirablePaxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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📌 Ms Systems Administrator (New South Wales)
🏢 Paxus
📍 New South Wales