Aboriginal Client Service OfficerHousing ServicesLocation: Parkes & OrangeEmployment type: Ongoing Full time Opportunity for ParkesTalent pool to be created for Orange, for future ongoing and temporary rolesSalary: $82,533 to $95,482, plus superannuation and annual leave loadingThis position is open to Australian Aboriginal and Torres Strait Islander people onlySee the role before you apply: Day in the Life of a Client Service OfficerHear directly from our team and get an authentic insight into what it's like working as a Client Service Officer.
Learn about property visits, supporting vulnerable clients, working in the community, and the rewarding opportunities that come with helping people sustain their housing.watch?
v=ZOo2_XlRmOYJoin our Information SessionInterested in learning more?
Meet members of the team, hear about the realities of the role, and ask questions before submitting your application.Client Service Officer Information Session – Fill in formYour roleHomes NSW is seeking Aboriginal and Torres Strait Islander people who are passionate about supporting community and improving housing outcomes for Aboriginal and Torres Strait Islander people and families.As an Aboriginal Client Service Officer, you will play an important role in walking alongside clients, families and community, helping people navigate housing services, sustain successful tenancies and access the support needed to thrive.In this role it is important to recognise and understand the importance of cultural knowledge, lived experience, community connections and understanding the unique challenges and strengths within community.We are looking for candidates who can build trust, communicate respectfully and work in partnership with community to help achieve the best outcome possible for families.What You'll DoYou will build trusted relationships with local organisations and stakeholders, providing culturally responsive support that recognises the strengths, experiences and aspirations of Aboriginal people.Your cultural knowledge lived experience and community connections will help deliver positive outcomes for clients, families and communities.As Part Of Housing Services, You WillSupport clients with housing applications,



tenancy matters and access to housing assistance.Build and maintain solid relationships with Aboriginal communities, stakeholders and service providersConnect clients with appropriate supports and services to meet their individual needs.Support sustainable tenancies and contribute to stronger communities.Work collaboratively with colleagues to deliver quality, client-centred services.What We're Looking ForYou'll join a supportive and community-focused team committed to improving outcomes for Aboriginal people, while creating a culturally safe and inclusive workplace.Strong connection to community, with the cultural capability to work respectfully and effectively with community members and stakeholders.Ability to build trust, communicate effectively and develop positive relationships with clients, community organisations and service providers.Commitment to supporting Aboriginal people and families to achieve positive housing and wellbeing outcomes.Demonstrated experience and knowledge working with clients experiencing complex circumstances.As an Identified role, this position is open only to Australia's First Nations peopleWhere a position is identified, an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act ****.RoleThere are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows.
Either will be accepted:Confirmation of Aboriginality formWritten confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:is of Aboriginal and/or Torres Strait Islander descent, andidentifies as an Aboriginal and/or Torres Strait Islander person, andis accepted as a such by the Aboriginal and/or Torres Strait Islander community.Download the role description.For more information and advice on applying for roles at DCJ,



visit Careers for Aboriginal people What We OfferA challenging and rewarding careerFlexible, autonomous work environmentCompetitive pay and conditionsTraining and development opportunities to build and maintain capabilitiesHealth & Wellbeing and Employee Assistance Programs.Want more information?
Visit our website to see more information on Working for us.We do work that really mattersWorking for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.Applications close 11:59pm AEST Tuesday August 11, ****For more information about the role or what it's like to work for DCJ, please contact the hiring manager Cayley Doyle on or at If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out Robbie Chiplen Via: Visit Recruitment adjustments on the DCJ website to learn more.Inclusion and Diversity lies at the heart of how we recruitWe continue to hire great people with a wide variety of skills, experience, and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.Other InformationA talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).
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📌 Aboriginal Client Service Officer (New South Wales)
🏢 Nsw Department Of Communities And Justice
📍 New South Wales