Rise Accountants Pty Ltd – Bowen Hills QLD
At Rise Accountants, we believe outstanding client service starts with outstanding people.
We're looking for an experienced, organised and professional Administration Officer/Receptionist to join our growing team in Bowen Hills.
you'll greet visitors, answer incoming phone calls, respond to emails and help ensure every client has a positive experience from the moment they contact us.
You'll also provide administration support within the firm, to help keep the office organised and running smoothly.
This is a fast-paced role where no two days are the same.
You'll enjoy working with people, thrive in a busy environment and take satisfaction in keeping everything organised behind the scenes.
If you're someone who enjoys helping others, takes ownership of your work and loves creating a positive first impression, we'd love to hear from you.
We're proud of the positive workplace we've built.
You'll be joining a supportive, down-to-earth team that enjoys working together and genuinely cares about delivering exceptional service to our clients.
We believe people do their best work when they're trusted, respected and given the opportunity to contribute.
A supportive and welcoming team environment
A modern office in Bowen Hills close to public transport and cafes
A varied role with plenty of client interaction
Ongoing training and professional development
Clear systems and well-established processes
Opportunities to take on greater responsibility as you grow
Regular team lunches, celebrations and social events
Working alongside experienced accountants and business advisers
About the role
At Rise Accountants, we believe outstanding client service starts with outstanding people.
We're looking for an experienced, organised and professional Administration Officer/Receptionist to join our growing team in Bowen Hills.
you'll greet visitors, answer incoming phone calls, respond to emails and help ensure every client has a positive experience from the moment they contact us.




You'll also provide administration support within the firm, to help keep the office organised and running smoothly.
This is a fast-paced role where no two days are the same.
You'll enjoy working with people, thrive in a busy environment and take satisfaction in keeping everything organised behind the scenes.
If you're someone who enjoys helping others, takes ownership of your work and loves creating a positive first impression, we'd love to hear from you.
Why join us?
We're proud of the positive workplace we've built.
You'll be joining a supportive, down-to-earth team that enjoys working together and genuinely cares about delivering exceptional service to our clients.
We believe people do their best work when they're trusted, respected and given the opportunity to contribute.
You'll enjoy:
A supportive and welcoming team environment
A modern office in Bowen Hills close to public transport and cafes
A varied role with plenty of client interaction
Ongoing training and professional development
Clear systems and well-established processes
Opportunities to take on greater responsibility as you grow
Regular team lunches, celebrations and social events
Working alongside experienced accountants and business advisers
What you'll be doing
Your day will be varied and may include:
Welcoming clients and visitors while creating a professional first impression
Answering and directing incoming phone calls
Managing appointments, meeting room bookings and team calendars
Responding to client enquiries by phone and email
Coordinating new client onboarding
Preparing engagement documentation and client correspondence




Following up outstanding client information and documentation
Maintaining accurate client records and filing systems
Receiving and distributing mail and correspondence
Supporting accountants with administrative and workflow tasks
Coordinating client communications throughout various stages of work
Assisting with office administration and day-to-day operations
Maintaining a professional, organised reception and office workplace
About you
You'll enjoy this role if you:
Thrive in a fast-paced environment
Naturally stay organised and enjoy keeping things running smoothly
Communicate confidently and professionally with a wide range of people
Can manage several tasks without becoming flustered
Take ownership of your work and use initiative
Are reliable, dependable and detail-focused
Enjoy helping people and building positive relationships
Like being part of a collaborative team
Experience we're looking for
We're seeking someone with previous experience in a busy client-facing environment.
You'll also bring:
Experience managing a busy phone system and multiple client enquiries
Strong organisational and time management skills
Excellent verbal and written communication skills
Confidence using Microsoft Word, Excel and Outlook
A positive attitude and genuine commitment to delivering outstanding client service
Success in this role
After your first six months, you'll be:
Confidently managing reception and client enquiries
Coordinating new client onboarding from start to finish
Building strong relationships with clients
Helping ensure our office operates efficiently each day
Contributing ideas to continually improve the client experience
What we offer
Competitive salary based on experience
Ongoing training and development
Opportunities for career progression
A supportive leadership team
Modern systems and technology
A friendly, professional workplace where your contribution is genuinely valued
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📌 Administration Officer/Receptionist (Brisbane)
🏢 Rise Accountants
📍 Brisbane