Business Support and Office AdministratorAs aBusiness Support and Office Administrator, you will be at the centre of our operations—ensuring our teams, systems and processes run efficiently across our business.
You'll work across multiple functions, supporting field-based teams, leadership, and corporate services.
You will support administration of our Rockhampton office and team, including reception duties and organising team events.You will also be involved in administering ourIntegrated Management System (IMS)ensuring quality, safety and environmental templates and documentation are maintained on our Sharepoint environment, with appropriate training provided.This role suits someone who is:highly organised and systems-orientedproactive in identifying process improvementsconfident working across operational and corporate functionsKey ResponsibilitiesOperational & Administrative SupportDeliver high-quality administrative support across multiple business unitsCoordinate scheduling, travel logistics, permits and project documentationSupport fleet, assets, and regional office operationsAssist with onboarding/offboarding processes, including equipment and system accessSystems & IMS AdministrationMaintain and support theIntegrated Management System (IMS), including:document control and version managementupdating procedures, forms and templatesensuring alignment with quality,



safety and environmental standardsAssist with internal and external audits, compliance activities and continuous improvement initiativesSupport accurate data and document management and monitoringProcess Improvement & GovernanceIdentify opportunities to streamline administrative workflowsContribute to improvements in policies, procedures and templatesEnsure compliance with company policies, WHS requirements and data governance standardsTeam ContributionProvide guidance and informal mentoring to junior admin staffFoster a positive, collaborative and solutions-focused team environmentWhat We're Looking ForExperience & Skills2+ years' experience in abusiness support or administrative coordination role (multi-team or operational environment preferred)Solid working knowledge ofMicrosoft 365 (Teams, SharePoint, Excel)Exposure toquality / environment / WHS compliance and documentation highly regardedCapabilities (what great looks like)Systems thinker– understands how processes, systems and documentation connectHighly organised– can manage competing priorities with strong attention to detailProactive problem-solver– identifies issues and improves processesStrong communicator– builds effective relationships across teamsAdaptable and resilient– thrives in fast-moving, operational environmentsQualificationsCertificate or Diploma in Business Administration (or equivalent experience)
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📌 Business Support And Office Administrator (Rockhampton)
🏢 Ecosure
📍 Rockhampton