Customer Service Support: Part Time Position BanyoBio Concepts Pty Ltd is a proudly Australian owned company, known for setting the standard in practitioner education and delivering premium, practitioner-onlynutritional supplements to the industry for over 40 years.We pride ourselves on delivering exceptional services and maintaining a professional, collaborative workplace culture.
Our team is dedicated to providing outstanding support and assistance across all areas of our business operations.About the roleWe are seeking a Customer Service Support professional to join our team in our Banyo office- Monday-Thursday 8.30am-5pm.
This key role is integral to our operations, as you will be the vital link between our organisation and our valued clients.
You will provide administrative and customer service support that ensures smooth day-to-day operations and maintains the high standards of service that Bio Concepts Pty Ltd is known for.
This part-time opportunity offers flexibility whilst allowing you to make a meaningful contribution to our team.Key responsibilitiesResponding to customer enquiries via phone,



email and other communication channels in a professional and timely mannerProviding administrative support to ensure efficient office operations and customer service deliveryManaging customer information and maintaining accurate records using our customised ERPProcessing customer requests, orders and transactions with accuracy and attention to detailCoordinating with internal teams to resolve customer issues and ensure customer satisfactionPerforming general administrative duties and assist with other ad-hoc tasksWhat we're looking forProven administrative or customer service experience in a similar role minimum 2 yearsExperience within the health or medical industry is an advantageStrong communication skills, both written and verbal, with the ability to interact professionally with customers and colleaguesProficiency with Microsoft Office applications including Word, Excel and OutlookExcellent organisational skills with the ability to manage multiple tasks and prioritise effectivelyAttention to detail and accuracy in all administrative functionsA adaptable approach to work and willingness to adapt to changing prioritiesWhat we offerPart-time working arrangement that offers flexibility to balance work and personal commitmentsOpportunity to develop your administrative and customer service skills within a supportive environmentA professional workplace culture that values teamwork, collaboration and employee wellbeingOngoing support and guidance from experienced team members
#J-*****-Ljbffr

📌 Customer Service Support: Part Time Position Banyo (Brisbane)
🏢 Bio Concepts
📍 Brisbane