The Opportunity
We are seeking a motivated and customer focused
CDO Technician
to join our team, servicing the
Mackay (QLD) area
on a
Full-Time, permanent basis.
In this role, you will be the hero behind the scenes, supporting our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites.
You'll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.
What's in it for you:
Take-home
company vehicle + fuel card
Monday to Friday
role
7:55 am start onsite
, finishing at
4:00pm
in line with the EA
Boost your earning potential
with overtime and additional on-call/call-out allowances, with on-call duties shared across the team on a rotating roster every third week.
This is a hands-on role ideal for a
trade-qualified Electrician or Refrigeration Technician
who enjoys working independently in the field.
Experience with coffee machines or within a coffee service environment is highly regarded, though not essential.
Key Responsibilities
Safety First -
Uphold a strong safety culture, follow all OHS requirements, and proactively identify risks
Customer Service -
Deliver a great customer experience with professional, timely, and reliable service
First-Time Fixes -
Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit
Quality Service -
Perform repairs and preventative maintenance to ensure optimal equipment performance
Efficiency -
Maximise time in the field, use parts effectively, and maintain accurate vehicle inventory
Processes & Systems -
Follow standard procedures and utilise IT tools to manage service calls and reporting
Teamwork -




Collaborate with your team and contribute to continuous improvement initiatives
Skill Development -
Continuously build your technical capability through training and hands-on experience
About You
Trade qualified in
Electrical or Refrigeration (will consider restricted licenses).
Confident communicator, able to engage effectively with stakeholders at all levels
Skilled at building and maintaining strong relationships with internal and external customers
Strong troubleshooting and fault-finding skills with a solutions-focused approach
Highly organised with excellent time management and the ability to work autonomously
Proactive mindset with a focus on continuous improvement
Comfortable using mobile/field service technology and IT systems
Full, valid driver's licence (required for field-based work)
Background in coffee service or coffee machine maintenance
highly regarded.
What We Offer
Work with one of the world's most recognisable brands.
Grow your career through world-class learning, development and progression opportunities across a global business.
Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.
Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.
Take part in our Employee Share Purchase Plan and share in CCEP's success.
Access wellbeing support for you and your family, including free and confidential counselling through our EAP.
If you're a hands-on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you.
Ready to Make Magic Happen
✨
Apply now
and take the next step in your career with a supportive team, outstanding benefits, and real opportunities to grow
Applications Close Monday 17th August ****
#S-DNI

📌 Field Service Technician (Queensland)
🏢 Coca Cola
📍 Queensland