As the Long Tail Claims Manger for Hutch you'll leverage your advanced understanding of Liability and Qualified Indemnity claims to provide market leading claims service to our brokers and clients when they need it most.
This role will also include some property claims handling.
Responsibilities
Reporting to the Head of Claims, you'll have responsibility for handing claims from lodgement through assessment to payment including:
Handling of all Long Tail Claims
Professional Indemnity
General Liability
Building out a team as the portfolio expands
Manage and increase legal panel as portfolio grows
Claims Business Development activities
Building relationships with brokers
Working with underwriters to promote Hutch
Claims Marketing
Generating content around our long tail products
Presenting training content to brokers
Qualifications & Experience
You have at least 5 years' experience handling long tail claims including both PI and Liability in the Australian market.
We are looking for a claims manager who is legally qualified.
You are:
Highly organised and detail-oriented
Excellent writing and presenting skills
Comfortable managing multiple priorities and stakeholders
Analytical with strong problem-solving capability
Confident communicating with both technical and non-technical teams
Passionate about improving systems, processes and customer experiences




Proactive, adaptable and delivery-focused
Any property claims experience will be advantageous
Is this for you?
You're reading this ad wondering if it was written just for you.
Yes.
It was.
Let's build something together.
About Hutch
Hutch is an Employee Owned Business built on the belief that insurance should be simpler, smarter and better for everyone involved.
Our slogan, The Clear Way To Better Cover, reflects the way weapproach our people, our products and our customer experience.
We're passionate about creating a workplace where people can do meaningful work, contribute ideas, challenge outdated processes and genuinely see the impact they make.
At Hutch, we value flexibility, collaboration and continuous improvement - and we make sure our people are supported both professionally and personally.
Benefits of working with Hutch
Full gym membership
Employee Assistance Program (EAP)
Salary continuance insurance}
Birthday leave
Novated leasing options
Additional week of annual leave after 3 years of tenure
The opportunity to work in a cooperative innovative and growing business where your contribution truly matters
If you're excited by technology, insurance innovation and building better ways of working, we'd love to hear from you.
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📌 Long Tail Claims Manager (New South Wales)
🏢 Hutch Underwriting
📍 New South Wales