Become a valued member of the team at our family owned and operated business.
Located on the edge of the Brisbane CBD, Spring Hill is ideally located within reach of everything Brisbane has to offer.Tasks & responsibilitiesReport to Building ManagerPerforming all daily operations including check-in and check-out tasks at the front deskManaging online and phone reservations and responding to email enquiriesLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needsRespond to clients' queries in a timely and qualified mannerBe comfortable resolving guest concerns and ensuring the highest level of customer service at all timesInforming guests of all facilities and services in the hotel and local areaPrepare housekeeping reportsQualifications & experienceWork experience as a Hotel Front Desk Agent, Receptionist,



or similar role beneficialExperience with hotel reservations software RMS preferred but not essential.Excellent communication and organizational skills with keen eye for detailA commitment to outstanding customer serviceExcellent grooming and presentation skillsA warm, friendly and positive personalityExcellent communication and time management skillsConfidence to problem solve without supervisionThe ability to work under pressureMust be available to work on a flexible rotating roster including weekends (And Public Holidays) with loading paid as per fairwork requirementsFurther to this experience, to be successful in this role, you will haveunlimited work rights in Australia and will be available to work flexible days including weekends and public holidays, as per our business and team requirements.
#J-*****-Ljbffr

📌 Front Desk Guest Service Agent (Brisbane)
🏢 Ridge Apartment Hotel
📍 Brisbane