Medical receptionist - Permanent part time (shared position)Permanent part-time (shared position) Medical Receptionist required.
Experienced with Genie medical software.The role is ideal for a mature individual seeking a long-term position, with availability to cover sick days and holidays.
The successful candidate will have a passion for assisting others, excellent attention to detail, and a strong commitment to delivering high-quality work.
Our small team values teamwork, trustworthiness, and collaboration, creating a positive and supportive work setting.Answer telephone and email enquiries: excellent grammar, professional composition and spelling required for emails, internal and external communications and management of correspondence with patients and third parties.Make and confirm patient appointments (computerised) in both Genie medical software and the appointment booking platforms.
Transfer of bookings into Genie from the booking sites.Apply all deposits and payments to the patient charts in Genie.Set up files for new patientsPrepare quotes for patients following consultationOrganise theatre/hospital bookings for patients, Hospital & AnaesthetistsSurgical pack creation.
Follow up & advise patients regarding surgeryPrepare and receipt patient accountsCleaning of and maintain to the high standards of hygiene the non-clinical areas of the clinicMaintenance of practice ManualPrivacy & Security, Patient confidentiality, Patient record management: Ensure required levels of privacy, security,



and patient confidentiality at all times.CME data collection and reporting for the DoctorHave full practical understanding of customer/patient needs, and manage to ongoing improvement in customer satisfaction.Required Experience and AttributesAdvanced EXPERT CURRENT use of GENIE software & extensive surgical practice experience essentialAt least 3years experience working in a similar position within a private surgical specialist clinicAbility to engage potential patients when they call for informationAbility and willingness to work flexibly and proactively within a smallteam environment.Excellent organisational skills for the smooth management and co-ordination of patient bookings, clinic emails and telephone enquires and co-ordination of Day Hospital and Specialist AnaesthetistsA flair for genuine customer service and marketing: presentation, personal interaction and telephone manner demonstrating the best combination of professionalism with a warm, caring personal style.A strong ethic of responsibility, reliability and able to work independantly.Please forward your resume and CV letter to ****** note that only successful applicants will be contacted for an interview.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Medical Receptionist - Permanent Part Time (Shared Position) (Brisbane)
🏢 Brisbane Cosmetic Clinic
📍 Brisbane