Multinail are looking for a Technical Support Officer to join our QLD team, based in Stapylton.This role is ideal for those with experience in timber detailing, drafting, or estimating, and a desire to apply their skills in a dynamic environment.
The role covers Queensland (QLD), South Australia (SA), and the Northern Territory (NT), requiring regular visits to these regions.This is a particularly exciting time to join Multinail.
The company is experiencing significant growth due to its success in the industry and is in the midst of releasing state-of-the-art software that will revolutionize the timber building sector.
As a Technical Support Officer, you will play a pivotal role in this exciting phase of our journey.Who is Multinail?
Multinail is at the heart of the Australian Truss & Frame industry.
We design the software and machinery that keep the industry moving — and right now, we're rolling out our latest generation of software while continuing to support the systems our customers use every day.This is your opportunity to be right at the centre of that evolution — supporting fabricators, learning new skills, and being part of a team that's shaping the future of prefabricated building in Australia.What you'll be doingSupporting our customers across QLD and SA with both current and recent software, as part of the wider Multinail team dedicated to these regionsInstalling, updating,



and helping teams get the most from our systemsTravelling regularly to customer sites — no two weeks will ever look the sameActing as the vital link between customers and our software teamGrowing your own skills as the industry moves forwardWhat you'll bringA sound understanding of construction methods and processes, including how houses and buildings are assembled and structurally put togetherExperience using CAD (Computer Aided Design) software and confidence navigating technologyExperience using either - Multinail Cornerstone, MiTek ***** or Pryda Build is highly advantageousStrong problem-solving skills — you enjoy working through challenges and finding solutionsClear communication skills and the ability to build trust with customersA driver's licence and flexibility to travel regularlyExperience as a detailer or estimator is desirable but not essentialWhy you'll love itCompetitive salary + super + leave loading + yearly reviewsFully serviced company car + fuel card + laptop + mobile phoneAnnual clothing allowance for branded workwearCareer development, training, and mentoring — you'll be supported by an experienced team across QLD and SA as you grow into the roleFun team culture: monthly bacon & egg smoko, wellbeing events, Christmas party with a leg of ham from the CEOModern offices, free parking, uniforms, and Employee Assistance ProgramPermanent, full-time role with the stability of a well-established Australian companyReady to jump in?
This is more than a job — it's a chance to grow, travel, and be part of an industry-leading company making a real impact.You must have the right to work in Australia.
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