2mo ago , from Auto & General Holdings Pty LtdThis role will involve managing a portfolio of complex liability and legal files focused on achieving cost effective outcomes and quality claims handling through robust relationships with team members and internal and external service providers.Position Accountabilities:End to end management of a portfolio of complex, high value, and sensitive claims.Build and maintain relationships with internal and external stakeholders such as solicitors, credit hire companies and third parties.Clear understanding of liability, negligence, and road rulesAbility to work autonomously and collaboratively in a dynamic environment.Qualifications & Experience:Motor claim or liability experience is highly desirableIdeally a good understanding of the legislative,



regulatory and compliance obligations.Ability to make decisions and liaise with solicitors and stakeholders.Exceptional customer service skills written and verbal.Demonstrated ability to operate in a complex environment, prioritise tasks and organise workload effectively.Ability to develop robust relationships at all levels with both internal and external stakeholders coupled with a high level of emotional intelligence.Broad ability to drive for results, focus on outcomes and well-developed negotiation skills.
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📌 Complex & Legal Recoveries Consultant (Queensland)
🏢 Auto & General
📍 Queensland