Be the heart of our welcoming community, showcasing your exceptional customer service and administrative skills to support the daily operations at Henry Kendall GardensAbout KeytonWith over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also.
We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.Career development and growth opportunitiesGenerous leave entitlements, including 4x wellbeing days per year.
That's almost an additional week off in addition to your annual leave!
Training and working with a supportive and fun teamThrive as part of a strong team in an exceptional work environmentEmployer referral programReward & Recognition ServicesHealth & Wellbeing and Reward ProgramExclusive access to Sonder mental wellbeing appDiscounted health insurance, annual vaccinations and skin checksThe opportunity to make a meaningful impact in the lives of our residentsYour Day on A PageOur lovely team at Henry Kendall Gardens are currently seeking an enthusiastic, committed, customer focused Village Administrator to join them on permanent Full-time basis.Set within 100 acres of subtropical rainforest and landscaped gardens, Henry Kendall Gardens offers picturesque surroundings, quality facilities and a vibrant and supportive village environment, based in Wyoming, on the beautiful Central Coast.As the Village Administrator, you will be the first point of contact for residents, visitors, and contractors,



playing a pivotal role in delivering exceptional customer service and creating a positive village experience.Supporting the Village Manager and Assistant Village Manager, you will provide administrative and operational support while helping to maintain a safe, welcoming and well organised community environment for our residents.Key responsibilities include:Providing professional, courteous customer service to residents, visitors, and contractorsAssisting with reception duties and responding to incoming enquiriesSupporting the Village Manager and the Assistant Village Manager with administrative tasks and day‐to‐day operationsMaintaining accurate data records and assisting with invoicingCoordinating contractor inductions and supporting EHS compliancePreparing newsletters and community communicationsAssisting with the planning and coordination of community events and activitiesAssisting with additional ad‐hoc operational or resident‐support duties as directed by the Village ManagerAbout YouFor this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously to complete tasks.
Your solid customer service skills will allow you to effectively consult with our residents and visitors.To be successful in your application, you will have the following;Administrationand demonstratedcustomer service experienceDemonstrated experience usingMicrosoft Office (Outlook, Word, Excel)andability to pick up new systemsExcellent communication skills, both verbal and written, with the ability to engage effectively with a diverse communityExceptional interpersonal skillswith a friendly, approachable personality that helps build trust and rapport with residents, families, and team membersBehighly organisedand able toprioritise competing tasksWillingness to learnand professionally developCurrent First Aid/CPR – Or willing to obtainCurrent Australian Drivers LicencePlease note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.
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📌 Village Administrator (New South Wales)
🏢 Keyton
📍 New South Wales