AVC Operations Pty Limited – Airlie Beach QLD
$79,550 - $79,550 a year
Permanent
22d ago , from AVC Operations Pty Limited
Lead the Accommodation Team at a Thriving Airlie Beach Icon
Reef Gateway Hotel is a busy, well-established venue within Australian Venue Co., currently undergoing exciting renovations - with even more ahead for the property.
Reporting to the Venue Manager, you'll oversee the day-to-day operations of the accommodation department, ensuring high standards across guest experience, presentation, team performance, compliance and operational efficiency.
This role is ideal for a strong hospitality leader who enjoys balancing guest service, operational management and team leadership while creating memorable guest experiences.
What's on Offer
Salary package of $79,550
Career progression opportunities across Australian Venue Co. venues
Staff discounts across food and beverage
Supportive and energetic team culture
Opportunity to be part of a busy, well-established Airlie Beach venue currently undergoing exciting renovations
Key Responsibilities
Lead day-to-day accommodation operations
Oversee reservations, check-in/check-out and room allocation processes
Maintain high standards across guest experience, cleanliness and presentation




Manage guest feedback and customer service recovery professionally
Supervise, train and support accommodation team members
Ensure compliance, safety and operational procedures are followed
Complete operational reporting and support continuous improvement initiatives
Monitor occupancy, room standards and operational efficiencies
Support a positive, accountable and high-performing team culture
Work closely with the broader venue team to deliver a seamless guest experience
What We're Looking For
Previous experience within accommodation, hotel or hospitality management
Experience using RMS or a similar property management system is essential
Robust knowledge of reservations and accommodation operations
Excellent leadership, communication and organisational skills
Ability to manage competing priorities in a fast-paced environment
Strong guest service and problem-solving skills
Hands-on leadership style with strong attention to detail
Flexible availability including weekends and peak periods when required
A proactive operator who takes pride in standards, team culture and guest experience
If you're looking for your next hospitality leadership prospect within a vibrant and growing venue group, we'd love to hear from you.
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📌 Accommodation Manager | Reef Gateway Hotel, Airlie Beach (Queensland)
🏢 AVC Operations Pty
📍 Queensland