5d ago , from Illawarra Mercury Job BoardRainbow Families Australia is the leading voice for LGBTQ+ families in Australia.
Founded in ****, we are a proudly community led organisation governed by a Board comprised entirely of LGBTQ+ community members.We connect, support, and empower LGBTQ+ families through community programs, peer support, advocacy, and education.
Our work is grounded in the belief that every LGBTQ+ family deserves to live fully, safely, and with access to the services and support they need.This role sits primarily within our newly funded LGBTQ+ Antenatal Education and Support Program, supported by the NSW Ministry of Health over three years.
It also supports Rainbow Families' broader NSW events program.
It is an exciting prospect to join a small, passionate team and play a central role in programs that make a direct and meaningful difference to LGBTQ+ families.Purpose of the PositionThe Community Engagement Coordinator is responsible for the coordination, administration, and delivery of the LGBTQ+ Pregnancy Support Program, as well as coordination of Rainbow Families' NSW community events program and coordination of our Antenatal Education program.
This includes coordinating antenatal and newborn care education classes, facilitating the fortnightly Pregnancy Support Group, managing participant registration and communications, coordinating NSW community events such as Mardi Gras festival events, Family Pride, Halloween Disco, and the Making Rainbow Families Seminar, and supporting program evaluation and reporting.Hours of WorkPart time, 0.4 FTE (15 hours per week).
Due to the nature of the role, fortnightly evening work and occasional weekend work will be required.3 years (fixed term)LocationNSW.
This is a hybrid work from home role.
The successful candidate must be based in NSW and available to attend in‐person program delivery in Sydney as required.Key ResponsibilitiesCoordinate the scheduling, logistics, and delivery of eight half-day education classes per yearFacilitate the fortnightly Pregnancy Support Group (20 sessions per year, fortnightly evenings), delivered primarily online via ZoomManage participant registration including waitlists, confirmations, and pre‐class communicationsPrepare and distribute participant materials, resource packs, and digital handouts prior to each class and support group sessionCoordinate and brief facilitators and guest specialists for support group sessions and antenatal classesSet up and manage hybrid delivery technology (Zoom, projector, audio etc)



for all sessionsMaintain a live directory of LGBTQ+ affirming local health district services across NSW and facilitate warm referrals for participants2.
NSW Community EventsPlan, coordinate and deliver Rainbow Families' NSW community events program, including Mardi Gras festival events, Family Pride, Halloween Disco, Resilience Camp and the Making Rainbow Families SeminarLiaise with community members, vendors, speakers, suppliers, and all relevant internal and external stakeholders across event logisticsEnsure all logistical requirements are accurately documented, communicated, and managed to a high standardCoordinate volunteers for events, providing clear briefings and on‐the‐day supportProvide hands on assistance at events, including occasional weekend eventsProduce post event reports, participant evaluations, and analysis to support continuous improvementSupport the Marketing Coordinator with the promotion of events to maximise community participation and organisational impactManage event budgets responsibly and transparently, in accordance with Rainbow Families' financial policies3.
Community EngagementRespond to participant and community enquiries via phone, email, and social media in a timely and culturally responsive mannerPromote the antenatal program and community events through Rainbow Families' email newsletter, social media channels, and community networks, working closely with the Marketing CoordinatorBuild and maintain referral relationships with LGBTQ+ affirming IVF clinics, fertility specialists, obstetricians, GPs, midwives, and community organisations across NSWSupport participants to connect with the broader Rainbow Families community, including the New Parents' Group, playgroups, and other programs4.
Monitoring, Evaluation and ReportingAdminister pre and post event surveys, and compile participant feedback dataTrack and record attendance, demographics, and referral data for all classes and support group sessionsProduce post event reports for community events and contribute to grant acquittals as requiredSupport the Executive Officer in preparing program and financial acquittal reports5.
Stakeholder RelationshipsDevelop and maintain strong relationships with clinical guest speakers, venue partners, event suppliers,



and LGBTQ+ community organisations across NSWMaintain and establish connections with like minded community groups to support peer parent engagement across urban and regional communitiesRepresent Rainbow Families at relevant community events, sector forums, and referral network meetingsEssential Qualifications, Skills and ExperienceDemonstrated understanding of the needs and experiences of LGBTQ+ familiesExperience coordinating and facilitating education programs, community programs, or events in a community services, health, or NFP settingStrong organisational and administrative skills with the ability to manage multiple tasks and deadlines independentlyExcellent written and verbal communication skills, including the ability to engage with sensitivity and cultural competencyExperience with hybrid (in person and online) event and program delivery, including Zoom or equivalent platformsAbility to work collaboratively within a small team and build effective relationships with a range of external stakeholdersAbility to work fortnightly evenings and occasional weekends as requiredCurrent NSW Working with Children Check and National Police Check (or willingness to obtain prior to commencement)Highly DesirableLived experience as part of a rainbow familyBackground in community health, social work, midwifery, nursing, or allied healthExperience facilitating peer support groups or community education programsKnowledge of the NSW health system, including local health district services and referral pathwaysCore CompetenciesWarmth, empathy, and genuine commitment to LGBTQ+ community wellbeingCultural competency and inclusive practice particularly in relation to gender diverse and trans communitiesInitiative and proactive problem solvingAttention to detail and thoroughness across both program delivery and event coordinationResilience and adaptability in a small, dynamic organisationHigh level interpersonal, oral, and written communication skillsEquity and DiversityRainbow Families is dedicated to equitable and inclusive hiring practices and understands the benefits of a diverse workforce.
Aboriginal and Torres Strait Islander peoples, people with disability, parents and carers, and people from culturally and linguistically diverse backgrounds are encouraged to apply.
Candidates from the LGBTQ+ community or with a strong connection to the LGBTQ+ community are strongly encouraged to apply.Applications will be assessed on the basis of demonstrated capacity and commitment to perform the role, rather than on formal qualification alone.by 14th August ****If you require any reasonable adjustments in completing this process, please contact us so that we can support your application.
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📌 Community Engagement Coordinator (New South Wales)
🏢 Rainbow Families
📍 New South Wales