Do you love connecting with people, creating memorable first impressions, and helping patients feel excited about transforming their smiles?
This is a rare opportunity to join an innovative specialist orthodontic practice on the Gold Coast.Clear Smiles Orthodontics is looking for a Treatment Coordinator to become the friendly, confident face for our new patients, guiding them from first enquiry through to starting treatment.This is a dynamic role where you'll first spend time training with the clinic and reception team to understand our treatments and technology.
You will confidently support patients through every step of their smile transformation journey.Hours:Hours:Monday to Thursday 7:30 am - 5:45 pm.
Enjoy great work-life balance!
What You'll DoTrain with our orthodontist and clinical team to understand orthodontic treatments appliances, and patient flowRespond to new patient enquiries and create a WOW first impressionConduct engaging new patient consultations alongside our OrthodontistPresent treatment options and discuss payment plans with clarity and confidenceAct as the main point of contact for recent patients starting their smile journeyFollow up enquiries and nurture leads within our CRM systemHelp drive practice growth through exceptional service and communicationSupport marketing initiatives and engagement activities when requiredAssist reception when needed to support the wider team and patient experienceAbout YouYou'll thrive in this role if you are:Warm, empathetic, and confident when speaking with peopleHighly organised, detail-oriented, and calm in a fast-paced environmentNaturally curious and eager to learn, you like to understand the "why" and "how"Comfortable discussing pricing, payment options, and treatment choicesTech-savvy and quick to learn new systems and digital workflowsExperience in dental, healthcare, customer service, sales, or reception(orthodontic experience is a bonus but not essential!)Why Join Clear Smiles OrthodonticsWork with a progressive orthodontic practice using the latest digital technologyStructured training and mentorship to grow your skills and confidenceSupportive, energetic team culture where your contributions are valuedClear career growth pathways within the orthodontic fieldOpportunities for ongoing professional development and trainingBe part of a team that genuinely transforms lives through smilesIf you're ready to make a real difference in people's lives and build a rewarding career in orthodontics, we'd love to hear from you.
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