10d ago , from Illawarra Mercury Job BoardJoin one of the largest Dynamics 365 CE teams in AustraliaBe the trusted voice customers turn to before they've even signedGenuine investment in your growth, not just your billable hoursFusion5 is growing, and our Dynamics 365 CE practice is growing with it.
We're looking for a pre-sales consultant who's as comfortable in a boardroom with a CFO as they are sketching a solution on a whiteboard with an IT lead, someone who can walk into ambiguity and still walk out with a clear answer.This role is based in Melbourne, Sydney or Brisbane, supporting our sales team across a range of industries and customer types.
You'll be one of the first people a prospective customer meets from Fusion5, and often the reason they choose to work with us, so your ability to listen first, then design, matters more than your ability to pitch.You're someone who can hold a room and hold your ground equally at ease presenting to a stakeholder panel as you are pushing back on a scope that doesn't stack up.
You don't need every answer upfront; you're comfortable building the picture as you go, and you're honest about what you find along the way, even when it's not what people want to hear.We need someone who treats "I don't know yet" as a starting point, not a roadblock.
Someone who can take a half-formed brief, a handful of stakeholder opinions, and a tight deadline, and still land on a solution that's genuinely right for the customer not just the one that's easiest to sell.Work with the sales team to understand what customers actually need their pain points, their vision for change, and what success looks like for themTake ownership of tender responses,



pulling together input from across the business without losing the threadInvestigate and evaluate solutions against real customer requirements, not just feature checklistsDesign solutions consistent with best-practice and fit-for-purpose principles across Dynamics 365 and the Power PlatformBuild and deliver presentations and demonstrations that make the value of the solution obvious, not just visibleStay across the fast-moving Microsoft business apps roadmap and bring that knowledge into every conversationPrice and estimate opportunities with a commercial head on, balancing what's achievable with what's valuableWhat you bring:A key part of this role is genuinely enjoying the demo, you'll need real passion and confidence bringing Dynamics 365 CE apps to life for a room (Sales, Customer Service, Customer Insights, Field Service and beyond), not just clicking through screens, but showing a customer what their day-to-day could actually look like.A strong technical or functional Dynamics 365 background, with the ability to zoom out to the big picture and zoom back into the detail without losing either5+ years working in a lead Dynamics 365 role across multiple project typesRecent, hands-on experience across Dynamics 365 CE, Power Platform and Microsoft DataverseGenuine confidence creating and delivering demos across the Dynamics 365 CE suite - Sales, Customer Service, Customer Insights,



Field Service and beyondThe ability to build a complete solution picture even when the information in front of you is incompleteA track record of being straight with people, clients and colleagues both even when the easy answer isn't the honest oneStrong stakeholder relationships built on collaboration rather than compromise, and the confidence to hold your ground when it mattersExcellent communication skills, this one's non-negotiableWhat's in it for you?"Go Beyond" isn't a marketing line at Fusion5 — it's the standard we hold ourselves to.
It reflects a convergence of solutions, services and capabilities that enables clients to realise their business vision, with AI as a strategic lever for transformation.At Fusion5, you'll have the autonomy to shape CE engagements that matter, the backing of an established trans-Tasman organisation, and the opportunity to work alongside people who genuinely care about outcomes, not just output.We're proud to be a diverse, inclusive and forward-thinking employer, and we're committed to creating a workplace where our people feel engaged, challenged, supported and successful.
Alongside this, we offer a strong set of values and benefits that reflect how we work and what we stand for.Collaborative, supportive culture where people enjoy working togetherFlexible work arrangements and a genuine focus on work-life balanceBirthday leave, volunteer days, and regular social eventsOpportunities for professional growth with clear development plansIf you're energetic, enthusiastic, and ready to make a real impact, you'll find a welcoming team and an workplace where your contributions are valued.
Join Fusion5 and help shape the future of Dynamics 365 CE transformation — apply today and take the next step in your career with us.
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📌 Dynamics 365 Ce Solution Specialist (1) (New South Wales)
🏢 Fusion5
📍 New South Wales