Established over 32 years ago and based at Tanah Merah, our family owned business is one of Brisbane's leading Crimsafe dealers offering superior products and uncompromising service.We seek an individual committed to working closely alongside our internal and external teams to drive, motivate and effectively lead the Installationteam to achieve the level of service that our customers have come to expect, whilst achieving the profitability objectives of the company.This is a full-time position with an early start and early finish offering stable, ongoing employment in a secure and well-established work setting.An immediate start is available.Job ResponsibilitiesSchedule and coordinate installation appointments with customers and installers;Ensure that materials are ready for installation;Maintain accurate job schedules and installation calendarsContact customers to confirm appointment dates, arrival times and payments requiredAssist installers load and ensure all items relating to job are onboardCommunicate regularly with customers regarding job progress and updatesFollow up with installers after each job to obtain installation reports, photos,



and completion details and follow up payments where requiredUpdate internal systems with installation notes and job status updatesResolve scheduling conflicts and customer concerns promptly and professionallyMonitor outstanding jobs and ensure timely completionEnsure production times are met in line with required installation dates;Be a team player with the ability to support and work collaboratively alongside our other departments to achieve best client outcomes;Ensure Workplace health and safety compliance.About YouThe successful applicant will have:Previous experience in scheduling, coordination, administration, customer service, or a similar roleExcellent telephone and communication skillsStrong organisational and time management abilitiesHigh attention to detailAbility to manage multiple tasks and priorities simultaneouslyConfidence in collecting payments and discussing account balances with customersStrong computer skills and experience using CRM or scheduling softwareA proactive attitude and ability to work independentlyYou are highly organised, customer-focused, and enjoy being the person who keeps everything running smoothly.Experience with coordinating trades, installers, service technicians, construction projects, home improvements or similar industries will be highly regarded.
#J-*****-Ljbffr

📌 Installations Coordinator & Scheduler (Brisbane)
🏢 seek.com.au
📍 Brisbane