Service Receptionist
- If you're passionate about delivering the highest level of customer service, have automotive knowledge and want to be a part of a dynamic team, we'd love to hear from you!
We are currently seeking a Full Time Service Receptionist to join our expanding service department at our Hobart Dealership.
(A part time position may be considered for the right applicant).
Applicants must have strong communication skills (both face to face and via phone), attention to detail and the ability to multitask in a quick paced environment.
A proactive and team orientated attitude is essential.
Your primary responsibilities will be to book and manage customer appointments for vehicle service and repair via telephone and face to face enquiry, greet and assist customers, maintain a high level of communication throughout the service process, manage phone bookings, make follow-up calls and prioritise excellence in customer service.
Automotive knowledge or the ability to acquire is important for this role.
The role is a customer facing position located in our service area.
Daily Key Responsibilities
Booking and managing customer appointments for vehicle service and repair via telephone and face to face enquiry
Perform a range of administrative functions
Perform a range of concierge,



customer service and customer experience functions
Desired Qualifications and Skills
Experience in a customer service role, preferably where customer satisfaction is measured.
Excellent interpersonal and communication skills.
Strong customer-centric approach with a genuine desire to ensure the highest level of customer satisfaction.
Ability to explain information in a clear and understandable manner.
Professional and friendly demeanour.
Exceptional organisational and time management skills, and the ability to work collaboratively in a small team environment.
Willingness to learn new processes and systems.
Automotive knowledge or the ability to acquire
Current drivers' licence.
What We Offer
Competitive compensation and benefits package.
Extensive training in customer service, systems and our automotive service processes through internal sources and manufacturer support.
Opportunity for career growth and personal development.
A supportive and collaborative team environment.
This role is available for immediate filling.
If we are successful in identifying the right person for this role early on, we will not necessarily wait until the closing date before finalising our recruitment.

📌 Service Receptionist (Hobart)
🏢 Tony White Group
📍 Hobart