Regional Manager - Technical Support & Field Services
Central West NSW, Riverina NSW, Goulburn Valley VIC
Full time
Industrial Hygiene - Technical Support & Field Services Role
We are looking for a technically minded, yet practical, individual to join our team: the role is well suited to a candidate who has experience providing technical services to food processing, farming, or heavy industry.
Experience working with industrial chemicals is preferable, but not essential.
Likewise, some experience in account management would be beneficial.
The successful applicant will be a self-motivated & competent operator who can support our customers in maintaining optimal hygiene in their dairy parlours & in other farming or food processing facilities.
The position requires travel around Central West NSW & Northern Victoria (approximately one week per month in the Shepparton area).
About Us
Ruakura is a family-owned and operated Australian business with over 40 years of continuous growth.
We manufacture, distribute & support a range of industrial hygiene chemicals for food production & processing applications, including dairy / poultry farming & milk processing.
Requirements, Skills & Attributes
Well-developed trouble-shooting& problem-solving skills
A solid focus on customer service
The ability to work in both solo & team-based environments




Punctual, self-motivated, reliableand detail-oriented
Competent with hand tools and light power tools
Able to understand &follow; written procedures
Driver's licence is essential
Confined space permit desirable, but not essential
Restricted Electrical Licence (Disconnect/Re-connect) desirable, but not essential
Main Responsibilities
Conducting hygiene inspections of dairy farm milking machines & milk storage infrastructure
Assisting our customers in maintaining optimal hygiene in their operations
Servicing chemical application equipment
Use of chemical testing systems such as titrations, colorimeters, test strips, etc
Providing technical support to customers
Stocktaking to assist in seamless supply of hygiene chemicals
Responding to system alerts & troubleshooting issues
Phone-based & remote technical backup
Installation of chemical application equipment
Salary based on skills and experience
Friendly, supportive work workplace
Company vehicle provided as part of the role
All travel expenses covered including accommodation & meals
Phone, laptop & uniforms provided
Full-time role
Salary depending on experience - to be discussed in the interview + Super + Work Vehicle
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📌 Regional Manager - Technical Support & Field Services (New South Wales)
🏢 Ruakura
📍 New South Wales