Initial contract to 11/10/2026 + likely ongoing contract extension
AO3 Business Support OfficerQLD Government$***** per hour + superannuationInitial contract to 11/10/2026 + likely ongoing contract extension
About the Role
An exciting opportunity is available for an experienced Business Support Officer to join a busy and fast-paced government team in Cairns.
You will play a critical role in coordinating administrative functions, managing work orders, maintaining records and information systems and ensuring effective communication with internal and external stakeholders.
Key Responsibilities
Raise and manage work orders, including creation, monitoring, updates, and corrections.
Provide high-quality customer service to internal and external customers.
Monitor and coordinate incoming and outgoing correspondence and phone enquiries.
Ensure enquiries and requests are actioned within required timeframes.
Prepare and compile documents, reports, registers, procedures, and manuals.




Maintain accurate records and update information systems and databases.
Liaise with industry representatives, suppliers, and stakeholders to support service delivery.
Undertake general administrative duties as required.
About You
To be successful in this role, you will demonstrate:
Previous experience in administration, business support or office coordination roles.
Previous experience within construction, insurance repairs, government or similar environments are highly regarded.
Solid proficiency across Microsoft Office Suite, including Excel.
Excellent attention to detail and accuracy.
Strong organisational and time management skills.
Ability to manage multiple priorities and work effectively under pressure.
Strong written and verbal communication skills.
A proactive approach and willingness to contribute positively to team culture.
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📌 Ao3 Business Support Officer (Queensland)
🏢 empire group
📍 Queensland