About MieleWhat does it take for a family-run company to become world market leader in the premium domestic appliance segment?
It takes more than offering average products, run-of-the-mill service or short-sighted actions.
It also requires the aspiration to do it forever better and to be forever better.
This stance accounts for a valuable working environment at Miele and the success of our products.
Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally.
No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore!
Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.About Your WorkplaceAn exciting opportunity exists for a passionate, motivated and customer-focused Service Technician to join the Miele team in a permanent full-time capacity.
Equipped with a fully maintained company vehicle, tools of trade and industry-leading training, you'll be out on the road visiting customers and servicing our premium domestic appliances.
As the face of the Miele brand, you'll combine technical expertise with exceptional customer service to deliver high-quality repairs and support in customers' homes.
This is the perfect opportunity for someone who enjoys working independently, solving problems and building strong relationships with customers while working with premium products renowned for quality,



longevity and sustainability.Your ResponsibilitiesCarry out quality service repairs and fault diagnosis on Miele domestic appliances in customer homes and occasionally in the workshopDeliver exceptional customer experiences through professional communication and service excellenceManage allocated jobs efficiently to achieve strong first-time-fix results and minimise downtimeComplete service documentation, invoices and payment processing accurately and on timeMaintain van stock, tools and company equipment to ensure operational readinessResolve customer concerns in the field and escalat technical issues where requiredStay up to date with technical knowledge, product training and evolving technologiesWhat We Are Looking ForMust-have:Minimum disconnect/reconnect electrical licenceStrong fault-finding and problem-solving skills across electrical and mechanical systemsExcellent customer service and communication skillsCurrent and valid Australian driver's licenceAbility to work independently, manage time effectively and prioritise workloadsNice-to-have:Unrestricted electrical licenceGas and/or refrigeration licenceExperience in whitegoods, appliances, electrical trades or field service environmentsExperience working with KPIs and mobile technology systemsOur BenefitsQuarterly Life Leave – one paid day each quarter to rechargePersonal development and career opportunitiesEmployee discountsAccess a wide range of wellbeing programs, including annual flu vaccinations,



employee assistance program and holistic supportExperience meaningful recognition for both individual accomplishments and team successes85,000For more than 125 years, Miele has been a family-owned, family-run company.
Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us.
Besides following our objective of becoming "forever better" which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele.
Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.What does it take for a family-run company to become world market leader in the premium domestic appliance segment?
It takes more than offering average products, run-of-the-mill service or short-sighted actions.
It also requires the aspiration to do it forever better and to be forever better.
This stance accounts for a positive working environment at Miele and the success of our products.
Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally.
No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore!
Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
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📌 Service Technician Domestic (Melbourne)
🏢 6000 Miele Australia (VG AU)
📍 Melbourne