WorkPac is currently seeking an experienced Customer Service & Administration Officer to join our client's busy team.
This is an excellent ongoing chance for a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional customer service while supporting daily business operations.
About Our Client
In this role, you will be the first point of contact for customers, providing both phone and face-to-face service while managing a range of administrative duties.
You will work closely with the sales and operations team to ensure the smooth coordination of orders and dispatch.
What You Will Be Doing
Provide exceptional phone and face-to-face customer service
Process customer orders accurately and efficiently
Coordinate sales and dispatch activities
Manage emails and general correspondence




Prepare invoices and schedule customer bookings
Perform general administrative duties and data entry
Maintain accurate records and documentation
What You Will Need
Experience with invoicing and dispatch is essential
Strong organisational skills with the ability to multitask
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
High level of attention to detail
What's in it for you?
Potential to go permanent
Monday to Thursday: 7:00am - 4:00pm
Friday: 7:00am - 2:00pm
Supportive team environment
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📌 Customer Service Administration (Queensland)
🏢 Workpac Group
📍 Queensland