About Us
We create thriving places and connected communities.
We plan, build and maintain Victoria's transport, planning and land services.
We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About The Role
The role manages and coordinates incoming and outgoing correspondence, maintains accurate records and systems, and provides advice to customers, partners, and stakeholders in line with legislation, policies, and procedures.
It ensures high-quality service delivery while maintaining the integrity of business information.
The role also reviews and improves work practices to increase operational efficiency, delivers training and information sessions, builds strong stakeholder relationships, and collaborates with others to achieve positive business outcomes while supporting broader organisational priorities.
What we're looking for (Selection Criteria)
You're Someone Who
Builds strong relationships by understanding stakeholder needs, communicating proactively, and following through on commitments.
Looks for better ways of working, identifying opportunities to improve processes, encourage innovation, and learn from feedback.
Works collaboratively across teams, sharing knowledge, fostering a supportive workplace, and helping others succeed.
Thinks critically to solve problems, using sound judgement, analysing information,



and consulting others when needed to make informed decisions.
Communicates with awareness of the broader business, tailoring messages to different audiences while understanding how processes and policies impact outcomes.
Qualifications And Experience
Appropriate experience relevant to the requirements of the role (mandatory)
Other Position-specific Requirements
Current and valid Driver Licence
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
For further information about the role, please contact Nicole Davis, Scheme Manager (Dealers) at .
Applications close at *****pm on Tuesday, 11 August ****.
Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager's contact details.
This helps ensure your redeployment status is appropriately considered.
For more information on redeployment, visit the Victorian Government policy.
Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us.
We're here to support you.
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📌 Vehicle Safety Operations Officer (Victoria)
🏢 Department of Transport and Planning
📍 Victoria