Remuneration:$***** per hour+ Super + Not for Profit Salary Packaging + Penalties & AllowancesMake a meaningful difference withBlueCareWe'relooking for someone who wants to build meaningful relationships and make a difference in the lives of others -through small moments that leave big impacts.About the role:Reporting to the Residential Service Manager, the Administration Officer provides high-quality administrative and logistical support to residential services.
Acting as the first point of contact, this role manages reception,communicationsand key administrative processes, ensuring a qualified,responsiveand resident-centred serviceProvide reception coverage and create a welcoming, inclusive front-of-house environmentManage phone calls, emails,enquiriesand visitor entry requirementsAct as the first point of contact for residents,familiesand visitorsProvide administrative support including preparing correspondence, reports,agendasand minutesProcess incoming and outgoing correspondence accurately andin a timely mannerSupport resident administration processes including admissions,recordsand reportingAssistwith accounts administration, including invoice processingMaintainaccuraterecords across systems and databasesOrganise diaries, meetings,appointmentsand travel arrangementsMonitor and order office supplies and coordinate maintenance of office equipmentRespond to feedback and complaints with professionalism and elevate whererequiredEnsure confidentiality,privacyandaccuratehandling of sensitive informationWork collaboratively with staff to support smooth operations and a positive resident experienceRole requirements:Proven experience in administration and office support rolesStrong customer service and communication skillsProficiencyin Microsoft Office and administrative systemsStrong organisational and time management skillsAbility to manage competing priorities and work independentlyUnderstanding of confidentiality and privacy requirementsExperience working as a first point of contact handling enquiries and feedbackExperience in aged care or healthcare (highly regarded)Satisfy the relevant probity checks required by legislation or organisational policyRelevant vaccinations in line with organisational requirementsCertificate III or IV in Business Administration (desirable)We warmly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, people living with disability, and people of all genders and identities.Employee Benefits:Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annumA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural eventsCareer development opportunitieswith one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful differenceBlueCare is proudly part of the UnitingCare Family, we'd love you to be tooJoining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family.
With more than 16,500 staff and 9,000 volunteers across our brands ofBlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger.
Our team are compassionate, inclusive and committed to the work we do,



helping people live life in all its fullness.Child safe, Child friendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:Provide welcoming, safe & nurturing services for childrenImplement measures to prevent child abuse and neglect within our servicesAppropriately and immediately address child abuse and neglect if it does occurAbide by the Child Safe Standards and adhere to the Reportable Conduct SchemeDiversity & InclusionOur approach is simple–everybody iswelcome here.
At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.For additional support and to meet our RAP Team, email ****** work hard to make our services welcoming and safe for every person.
We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support.
We are committed to speaking up loudly for their safety.Commitment to SafeguardingWe are committed in creating services and workplaces that are welcoming and safe for every person.
We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support.
We speak up for their safety to ensure their voices are heard.
Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.
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📌 Administration Officer (Caloundra)
🏢 Unitingcare
📍 Caloundra