Ethos BeathChapman is currently recruiting on behalf of our client, a prominent General Insurer, to appoint an Operational Risk Manager into the business.Be a part of a leading General insurer known for their innovative, partnership driven approach working with some of the country's most recognised brands to deliver a wide range of insurance solutions from motor insurance to specialityproducts.This is a key role within the Risk Management team, sitting firmly in the second line of defence.
You will be a critical part in strengtheningoperational risk practices, shaping risk cultures and support the organisation through risk transformation.Working closely with senior stakeholders, you'll provide practical and commercially focused risk advice helping the organisationnavigate through regulatory complexity while staying aligned to its risk apatite.Embedding and evolving the operational risk management frameworkPartnering with the business to provide clear,



pragmatic risk guidance Reviewing and challenging first line risk activity to identify emerging and systemic risksSupporting major transformation initiatives and third-party risk oversightDriving improvements across key operational risk areas such as business continuity, fraud, and people riskContributing to Board and Committee reporting, policies, and trainingHelping uplift and embed a strong, proactive risk cultureThe ideal candidate will have a strong general insurance operational risk background and the ability to balance robust governance with commercial realities and the ability to influence stakeholders within the organisation.You will bringOnly candidates with experience in general insurance, obtained in via industry or consultancywill be considered.Solid operational risk experience within insurance or financial services (general insurance highly regarded)Strong knowledge of APRA CPS 220, CPS 230 and broader regulatory frameworks Experience supporting or overseeing risk in transformation or change programsThe ability to translate complex risk issues into clear, actionable adviceStrong communication skills and ability to engage senior stakeholdersA proactive, solutions-focused mindset and high attention to detail
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📌 Operational Risk Manager (New South Wales)
🏢 Ethos BeathChapman
📍 New South Wales