PermanentLocation: Cardiff or Alstonville, New South WalesCompany: BGIS Technical ServicesEmployment Type: Full-Time, 9‐Month Fixed Term Contract (Office-Based)The RoleWe are seeking a proactive and organised Operations Support Administrator / Service Coordinator to join our team on a 9‐month fixed term contract.
In this role, you'll support the service team and Site Management by coordinating Planned Preventative Maintenance (PPM), Reactive Maintenance, reporting, purchase order workflows, and general operational support activities within our CMMS.This position is essential to maintaining seamless service delivery across multiple contracts, ensuring tasks are scheduled, tracked, and closed out accurately and on time.Why You'll Love Working With BGISCompetitive wages and yearly increasesCareer growth - paid training, study leave, and structured development pathwaysTop-tier equipment provided - phone, laptop, uniforms & PPE suppliedRecognition & rewards - spot recognition vouchers and $2,000 employee referral bonusHealth, wellbeing & lifestyle advantages - Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchersAdditional employee benefits, including novated leasing optionsPaid parental leave & volunteer leaveSafe systems of work and supportive leadershipWhat You'll Be DoingCoordinating PPM and Reactive Maintenance tasks across multiple contractsAllocating work to technicians and tracking progress to meet SLAs and KPIsReviewing timesheets and preparing accurate reportingManaging purchase orders,



including close‐out checks and submission for approvalOperating the internal helpdesk line and updating tasks accordinglyMaintaining accurate asset and maintenance data within CMMS systemsLiaising daily with technicians to support operational workflowProviding general administrative and operational support as neededYour Skills, Experience & AttributesGeneral understanding of maintenance or service operationsStrong computer literacy, especially Microsoft Excel, and ability to learn new systemsHigh‐level written and verbal communication skillsStrong attention to detail and ability to manage competing prioritiesDesirable: Training or interest in OH&S;, QA, or environmental disciplinesFull working rights in Australia (essential)About BGISBGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services.
With more than 10,000 employees globally, we deliver innovative service solutions across diverse sectors including government, healthcare, defence, commercial, education, and critical infrastructure.
BGIS Self Perform specialises in delivering planned and reactive maintenance services across building, mechanical, electrical, hydraulic, and fire disciplines nationally.
We invest in our people through safe systems, modern equipment, and career development opportunities.
Learn more: We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging.
BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.
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📌 Operations Support Administrator (New South Wales)
🏢 BGIS Global Integrated Solutions Canada
📍 New South Wales