06 Aug
|
AccorHotel
|
Melbourne
06 Aug
AccorHotel
Melbourne
Job Description
We are looking for enthusiastic, proactive and friendly customer service extraordinaire to join our team as a Guest Services Agent. This role is available in both Part time or Full time positions.
Key responsibilities include:
Maintaining a proactive approach to complaint handling and be confident in resolving issues.
Actively upselling and promoting special promotions or facilities available within the hotel.
Managing administrative and data entry for guest relations.
Preparing resources for Group Arrivals and VIP Member Arrivals
Guest Communications (including internal and external phone calls)
Guest Services (not limited to checking in and checking out our guests)
📌 Guest Services Agent Melbourne
🏢 AccorHotel
📍 Melbourne