This is a wide-ranging role where you'll manage customer enquiries, quotations, sales orders, installation bookings and after-sales support, ensuring every customer receives a seamless experience from initial enquiry through to installation.
You'll work closely with customers, installers and internal teams, keeping jobs on track and providing outstanding service at every stage of the process.
If you're someone who enjoys building relationships, coordinating multiple moving parts and solving problems, we'd love to hear from you.
What You'll Be Doing
Responding to customer enquiries and providing product information
Preparing quotations and processing sales orders
Coordinating installation bookings with customers and installation partners
Providing customers with updates throughout the sales and installation process
Maintaining accurate records, documentation and tracking information
Managing invoicing and associated administration tasks
Liaising with internal stakeholders to ensure smooth delivery of customer orders
Supporting after-sales enquiries and customer requests
Identifying prospects to improve processes and enhance the customer experience