MAINSTREAM is the market-leading B2B community in its field, helping industry's biggest players learn, connect and do business - through live conferences, expos, training, masterclasses, research and more.
Our customers are blue-chip: the UK's, Australia's and New Zealand's largest industrial, mining, energy, manufacturing, and infrastructure operators, who value us as an indispensable source of insight and market intelligence that helps them do their jobs better.
Our successful UK entry in **** is drawing in Britain's biggest industrial names and operators across Europe, with the US and the Middle East next on our expansion roadmap.The RoleOur Head of Delegate Sales runs delegate revenue for our conference business - around $2 million a year from corporate delegates who attend our events.
They're flat out, and they need one person who can multiply what they get done.
That person is you.You'll be the rainmaker's right hand - on the phone, in the CRM and across the entire sales cycle, making sure every opportunity is nurtured, progressed and never lost.
If you're commercially minded, fearless on the phone and obsessive about follow-through, you'll love it.Tasks & responsibilitiesBe the rainmaker's right hand - the person who makes sure every opportunity is nurtured, progressed, and never lost.Support the Sales Director in moving customer opportunities forward, with the Sales Director leading the close while you keep everything on track behind the scenes.Manage and progress a pipeline of existing and new customer opportunities in Zoho CRM, ensuring nothing falls through the cracks.Build and maintain warm, trusted relationships with customers at all levels - from long-standing loyalists to brand new leads - via phone, video, email, and LinkedIn.Capture customer intelligence from conversations and record it accurately in Zoho, building rich,



useful history and context over time.Coordinate internally across the team and externally with customers to maintain momentum and deliver outcomes.Harness actions, follow-ups, and ideas that emerge from conversations and keep them moving - to-do lists, retrieval, reporting and more.Create, send, and monitor quotes and proposals to customers.Liaise with the marketing and wider sales team to keep operations running smoothly.Attend annual conferences in Melbourne and Perth.Grow commercially and professionally in an amazing values-based environment - with a genuine pathway to develop sales capability for those with the ambition.Australian work authorisation is required for this position.Qualifications & experienceMinimum 2 years' experience in commercially oriented coordination or sales support roles is acceptable.Background in conferences, events, qualified associations, membership or community organisations, training, education, or recruitment - highly regarded.Proven experience speaking with customers on the phone and managing follow-ups, participation, and bookings.Comfortable with CRM systems (Zoho preferred) and focused on keeping relationships and opportunities progressing - not just providing admin support.Digitally competent, with confidence across tools like email campaigns, mail merges, and LinkedIn.Able to operate effectively within a fast-moving, organic, and ever-changing environment - not to impose structure on the chaos, but to thrive within it.Proactive and ownership-driven - able to see things through without prompting.A natural relationship-builder who earns trust quickly and keeps customers engaged.Commercially minded and progress-oriented, with a genuine interest in how businesses grow.A great sense of humour and the ability to handle the unexpected with finesse.What we offerOTE $80,*******,000 - comprising a competitive base salary plus performance bonuses linked to overall event outcomes.A dynamic, values-driven culture where your contribution is seen and rewarded.To thrive in this role, you must be a natural RELATIONSHIP-BUILDER who loves DIRECT CUSTOMER ENGAGEMENT and takes real PRIDE IN KEEPING THINGS MOVING.
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📌 Sales Ops Coordinator (New South Wales)
🏢 The Eventful Group
📍 New South Wales