Launching into Australia in ****, ELRANZ has rapidly expanded into the Airport Bar & Restaurant marketplace.
Emirates Leisure Retail Australia New Zealand (ELRANZ) operates over 30 venues across 6 Airports in the region.We are a subsidiary of the Dubai based ELR/MMI group owners and operators of over 300 restaurants, cafes and bars across Asia, The Middle East, Australia and Recent Zealand.
We are also part of the broader high-profile Emirates Group.OPPORTUNITYAn exciting new Dining Precinct at Brisbane Airport is on the horizon, with a collection of vibrant newvenue openings scheduled between December **** and January ****.We will bring together a range of unique food and beverage concepts – each with its own identity, energy and guest experience – creating a standout destination for travellers and locals alike.We are seeking an experienced Operations Manager who is ready to step into a pivotal leadership role and play a key part in shaping and leading multiple venues during this exciting period of growth.THE ROLEAs Operations Manager, you will take the lead across a portfolio of venues within our current Dining Precinct, each offering a distinct concept and style.
This role is ideal for a well-rounded hospitality leader who thrives in multi-venue environments and brings experience across diverse service styles.You will be responsible for driving end-to-end performance, setting the direction for operational excellence, team capability and exceptional guest experiences.
With a strong balance of strategic oversight and hands‐on leadership, you will play a key role in bringing these venues to life—building high‐performing teams,



embedding strong leadership practices and creating a culture defined by accountability, collaboration and pride.This is an opportunity to be part of something from the ground up—leading multiple concepts, building momentum and delivering a cohesive and exciting diningexperience.This opportunity is aligned to our upcoming openings, with commencement timing expected towards the end of the year.KEY RESPONSIBILITIESOversee and drive the successful implementation, development, and growth of multi-site operationsLead, inspire and develop high‐performing teams, fostering a culture of excellence and accountabilityDeliver key projects, including new venue openings, operational improvements and marketing activationsEnsure operational procedures, recruitment and service standards are consistently executedBuild and maintain strong relationships with stakeholders, suppliers and franchise partnersMaintain full P&L; accountability and deliver on financial performance targetsOversee, drive and maintain food safety and liquor compliance standardsSKILLS AND EXPERIENCEExtensive experience in operations management within the hospitality industry, ideally across multiple sitesProven ability to lead, inspire and develop high‐performing teamsStrong commercial and financial acumen,



with a clear understanding of key business driversDemonstrated success in delivering new venue openings or large‐scale operational projects (highly regarded)Strong stakeholder management skills, with the ability to build and maintain strategic relationshipsAbility to foster a positive, high‐performing culture where teams feel empowered and guest experiences are consistently elevatedPrevious experience in airport, travel, or high‐volume hospitality environments is highly regarded.OUR VALUESTeamwork: Our success is shared - achieved through the collective effort of our dedicated teams.Service: We commit to excellence, striving to deliver outstanding guest experiences every time.Integrity: Ethical, honest practices are at the core of our business, fostering a trustworthy and inclusive environment.Quality: We pursue the highest standards in every aspect of our operations, from food safety to guest satisfaction.Results: We recognise and build on our achievements, learning from every experience to drive continuous improvement.WHAT WE OFFER YOUSupportive, collaborative, outcome focused working culture.Rebate/Discounts on Emirates Airline flights and discounts with various group partners and venuesAccess to our comprehensive Employee Health and Wellbeing Assistance ProgramCareer growth and development opportunities, supported by ongoing trainingAttractive remuneration package with incentive bonusEmirates Leisure Retail is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.Note: Successful applicants will be required to obtain an Aviation Security Identification Card involving a background and criminal history check.
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📌 Operations Manager | Brisbane Airport
🏢 Emirates Leisure Retail
📍 Brisbane