Join a growing MSP supporting diverse clients with Microsoft 365, Azure and networking technologies.
Growth opportunities, bonuses and training provided.
Newcastle NSW | Armidale NSW | Townsville QLDCompetative Salary + Bonuses + Professional Development
Verve Partners is partnering with RMT, a well-established and growing Managed Services Provider to recruit an experienced Level 3 Support Engineer.This organisation has built an outstanding reputation for delivering exceptional service and technical expertise across a diverse client portfolio, ranging from regional organisations through to large enterprise environments.If you're an experienced MSP professional looking for a role that offers variety, technical challenge and genuine career progression, we'd love to hear from you.
What's on Offer?
Quarterly bonus program
Funded professional development
Salary increase for approved certifications
Strong internal career pathways
Supportive team environment
Exposure to modern cloud, networking and security technologies
Chance to work with a broad range of clients and industries
The Role As a Level 3 Support Engineer, you'll act as a senior escalation point within the Service Desk team, supporting multiple client environments and resolving complex technical issues.




Key Responsibilities
Provide Level 3 technical support and escalations
Troubleshoot Microsoft 365, Azure and infrastructure issues
Support networking and security environments
Maintain technical documentation
Collaborate with project delivery teams
About YouEssential Experience
Previous MSP experience
Microsoft 365 administration
Windows Server
Active Directory
Strong networking and troubleshooting skills
Highly Regarded
Compliance and governance exposure
Microsoft certifications
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live.
We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging.
We recognise that this land was and always will be Aboriginal and Torres Strait Islander land.
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live.
We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging.
We recognise that this land was and always will be Aboriginal and Torres Strait Islander land.
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📌 Level 3 Support Engineer (New South Wales)
🏢 Verve Partners
📍 New South Wales