Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.
Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
We are looking for an enthusiastic and professional casualGuest Service Agentto join our friendly and supportive team atOaks Sunshine Coast Seaforth Resort.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence.You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Responsibilities include:
Welcomeand check in guests
Communicate professionally
Make bookings
Assist guests during their stay
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence.You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Qualifications
Previous experience in a hotel or customer service workplace
Excellent written and verbal communication skills
Exceptional customer service skills and an unwavering positive attitude




The ability to successfully provide a high level of customer satisfaction
Availability to work morning and afternoon shift, 7 days a week
Additional Information
Study for free and receive $****!
*
Minor Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
Receive a nationally recognised certificate
Attend training during work hours
Network with team members across hotels
On completion, you will receive $**** AUD
*Please enquire with the hiring manager for eligibility details and terms and conditions.
Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
Discount when you visit any of our restaurants, cafes, bars and wellness retreats
Discounts on 530 Minor hotels and F&B; outlets across the globe
Hundreds of discount savings and earn cashback at your favourite retailers.
50% off The Coffee Club VIP membership
Secondments and promotion opportunities across Minor Hotel globally
Additional paid leave includingBirthdayand Study leave
Reward & Recognition programs
Team member referral program
Uniform provided
Laundry allowance for some roles*
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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📌 Guest Service Agent - Casual (Queensland)
🏢 Minor Hotels ANZ
📍 Queensland