Townsend Building Services – Burleigh Heads QLDJoin TBS – Where We Care, Listen, and DeliverWho Are We?
With over 30 years in the industry, Townsend Building Services is a proudly Australian-owned business that's redefining the way insurance and non-insurance building and restoration repairs are delivered across the country.At TBS, we care about both our people and our clients, and we're committed to delivering exceptional outcomes every time.
Due to rapid national growth, we're looking for a detail-oriented Claims Coordinator to join our supportive team based in our Burleigh Heads Head office!
Why You'll Love Working HereCompetitive salary + bonuses + growth opportunitiesExtra leave perks – birthday leave, study leave, loyalty leaveFlexible work options to support your work/life balanceEmployee wellbeing support – EAP, inclusive culture & community give-backFun, social, supportive team environmentAbout the RoleAs a Claims Coordinator, you'll be the glue that holds our projects together.




Your role is essential in ensuring a smooth and seamless claims process for our clients.Your key responsibilities include:Registering and managing insurance claims in software systemsCommunicating with clients, trades, and contractorsOrganising quotes, documentation, and appointmentsAssist with the scheduling of inspections and repairsSupport teams across Construction, Restorations & FinanceSolve challenges and improve processes day-to-dayWhat You'll BringYou'll thrive in this role if you have:A background in administration or coordinationStrong organisational and multitasking skillsA passion for delivering excellent customer serviceClear written and verbal communicationAbility to multitask in a rapid-paced environmentExperience in insurance, building, or restoration is a bonusFamiliarity with Prime Ecosystem = extra pointsKASE Building Group is an EEO Employer, we do not discriminate on age, disability, race, sex, intersex status, gender identity and sexual orientation.We encourage all applicants to apply.
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📌 Claims Coordinator (Gold Coast)
🏢 Townsend Building Services
📍 Gold Coast