We are seeking an experienced and motivated Practice Manager to lead our Brisbane North teams.
This is a key leadership role responsible for driving clinic performance, leading our administration teams, and supporting clinical staff to deliver an exceptional patient experience.
This role will service the Everton Park and North West Private Hospital clinics.
This role will suit someone who is passionate about people, operational excellence, and creating high performing, patient focused teams.
About The Role
The Practice Manager is responsible for the day to day operational leadership of the clinics, ensuring safe, efficient and effective service delivery.
You will work closely with the clinical team to optimise workflows, improve patient experience, and drive performance outcomes.
While strategic direction is set by operational leaders, this role ensures those priorities are implemented effectively at the clinic level.
It involves coordinating day-to-day operations, leading a multidisciplinary team, and maintaining a strong focus on patient experience, compliance, and financial performance.
Key Responsibilities
The role requires balancing competing demands - patient care, workflow efficiency, and team engagement while fostering collaboration between clinical and clerical teams.
Success depends on clear communication, problem-solving, and the ability to guide the teams through change with a positive, growth-oriented mindset.
The Practice Manager leads by example, translating organisational expectations into practical actions that create a safe, professional, and high-performing clinic workplace.
Clinic Operations
Lead and support the effective day to day running of the clinic
Drive optimisation of bookings, rostering,



and clinic utilisation
Ensure compliance with billing, invoicing, and operational standards
Monitor trends and identify opportunities to improve performance and efficiency
Support workforce planning to ensure appropriate staffing levels
Customer Experience & Service Excellence
Ensure a seamless end to end patient journey
Maintain high standards of customer service and patient care
Manage patient feedback, complaints, and service recovery
Embed consistent processes and workflows across the clinic
Leadership & Team Development
Support recruitment, onboarding.
Drive team engagement, performance, and accountability
Partner with clinical leaders to support a collaborative team environment
Lead and support change initiatives across the clinic
Compliance & Safety
Ensure adherence to WH&S;, privacy, and quality standards
Promote a culture of safety, accountability, and continuous improvement
What We're Looking For
Proven leadership experience in a healthcare or service environment
Strong operational and organisational skills
Proven experience in radiology services or hospital management is essential.
Ability to lead, engage and develop high performing teams
A focus on patient experience and service excellence
Experience in rostering, workforce planning, and clinic optimisation
Strong communication and stakeholder management skills
Why Join Us?
Opportunity to step into a key leadership role within the business
Be part of a supportive and collaborative leadership team
Play a direct role in improving patient outcomes and experience
Contribute to the ongoing growth and success of the region
Qscan Group encompasses Qscan Radiology Clinics, Cloud Radiology, South East
#J-*****-Ljbffr

📌 Practice Manager - Everton Park / North West Private (Brisbane)
🏢 Qscan Group
📍 Brisbane