Butterfly House Project - ToowoombaFull-time | Disability & Community ServicesAbout UsAt Butterfly House, we're passionate about creating a place where people of all abilities feel valued, supported, and connected.We're a Toowoomba-based disability support organisation with a people-first approach - caring deeply about both our clients and our staff.We're looking for a compassionate and capable Ops Coordinator to lead our growing team, strengthen our workplace culture, and ensure our services run smoothly day-to-day.The RoleThis hands-on leadership role combines Operational Management with some HR support and people development.You'll play a key part in ensuring our staff feel supported, our clients receive exceptional care, and our systems run efficiently.Your main responsibilities will include:Leading and supporting operational teams to deliver high-quality disability supportsOverseeing rostering, scheduling, and daily service coordinationSupporting recruitment, onboarding, and staff trainingManaging some HR processes including staff wellbeing, performance, and documentationMaintaining policies, systems,



and workflowsEnsuring compliance with NDIS and Workplace Health & Safety standardsActing as a key contact for staff or client concerns, resolving issues with empathyPromoting a culture of teamwork, inclusion, and continuous improvementAbout YouYou're a natural organiser and people person who thrives in a role that's both structured and people-focused.You enjoy supporting others, solving problems, and helping an organisation grow.You'll bring:Experience in Operations Management, HR, or leadership within Disability, Aged Care, or Community ServicesStrong understanding of the NDIS and compliance requirementsExcellent communication, interpersonal, and leadership skillsA calm, compassionate approach to staff and clientsStrong organisation and problem-solving skillsA genuine passion for making a differenceWhy Join Us?
Supportive, family-like team cultureGenuine opportunities to grow and leadFlexible and inclusive workplaceGenerous salary and development supportThe chance to work with people who care and love what they doButterfly House is an equal chance employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees and clients alike.
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📌 Operations Coordinator (Toowoomba)
🏢 Butterfly House Project Toowoomba
📍 Toowoomba