Matthews Australasia Pty Ltd
Matthews Australasia is a market leader in product identification, traceability, and software solutions, delivering innovative printers, labellers, inspection systems, and integrated production technologies that keep customer production lines running smoothly.
We support customers across food and beverage, manufacturing, logistics, and industrial sectors, providing high-quality technical service and reliable 24/7 support.
Our team is passionate about technology, safety, customer relationships, and delivering a high first-time fix rate.
We're looking for a technically strong, customer-focused Field Service and Installation Technician based in South Australia.
This role is ideal for someone who enjoys variety, autonomy, and building strong customer partnerships.
Why You Will Love Working For Matthews
Company vehicle, fuel card, tools, laptop & mobile phone
Strong onboarding and ongoing technical training
Exposure to advanced coding, labelling, inspection, PLC & data capture systems
Supportive team culture with long-term career development opportunities
Competitive salary package
About The Role
This is a field-based role responsible for supporting customer sites across South Australia.
Flexibility to travel is key, as there will be support for some interstate customer sites and interstate travel for training.
You'll install, commission, service, and maintain specialised Matthews' equipment across a wide range of production environments.




Working across mechanical, electrical, and software-driven systems, you'll support PLC-controlled equipment and integrated data capture solutions.
You'll enjoy variety, independence, and direct customer engagement while troubleshooting and resolving technical issues in fast-paced manufacturing environments.
Key responsibilities
Service and maintain Matthews' equipment
Diagnose and repair mechanical faults
Perform preventative and corrective maintenance
Provide professional in office and phone support communication to customers
Install and commission new equipment
Train customer operators on equipment use
Complete service reports and job documentation accurately
Manage tools, spare parts, and vehicle stock
Work safely in line with WHS requirements
What we're looking for
Strong mechanical aptitude and hands‐on troubleshooting skills
Solid electrical knowledge and familiarity of software applications driving equipment
Excellent customer service and communication skills
Ability to work autonomously and manage your time effectively
Willing to learn new technology and systems
Comfortable working across different customer sites
Current Australian driver's licence
Willingness to travel interstate as required
If you're technically minded, thrive on variety, and take pride in delivering high-quality customer support across a large territory, we'd love to hear from you.
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📌 Field Service And Installation Technician - Sa (Adelaide)
🏢 Matthews Australasia
📍 Adelaide