On behalf of our client, we are seeking a full-time experienced IT Network Support Administrator to manage and support our clients' network environment and day-to-day IT infrastructure.
This role will play a key part in keeping systems running smoothly, resolving technical issues, and supporting the ongoing stability and security of the business' network operations.Key Responsibilities:In this role, you will:Maintain and support the organisation's network environment, including servers, routers, switches and associated systemsMonitor system performance and respond to network or connectivity issues in a timely mannerTroubleshoot faults and outages, identifying root causes and implementing practical solutionsManage user access, permissions and system configurations in line with internal policiesAssist with system updates, upgrades and routine maintenance to ensure network security and reliabilityKeep accurate records of network configurations, assets and changesWork with external IT providers or vendors where required to support system improvements or issue resolutionProvide support to internal users on network-related issues and assist with general IT queriesQualifications,



Skills & ExperienceA Bachelor's degree or higher qualification in Information Technology, Computer Science or a related discipline; orAt least 5 years' practical experience and/or relevant industry certifications demonstrating capability in network administration and supportProven experience in network administration, IT support, or a similar infrastructure-focused roleStrong understanding of network environments, including configuration, maintenance and troubleshootingExperience supporting users and resolving system or connectivity issuesSound understanding of system security, access control and data protection practicesStrong attention to detail and ability to maintain accurate documentationGood organisational skills and the ability to manage competing tasksClear communication skills, with the ability to explain technical issues to non-technical usersRelevant certifications (e.g. Cisco, CompTIA, Microsoft or similar)Exposure to cloud-based or hybrid environmentsExperience working in a small-to-medium business IT setting or with external IT providersSalary:$90,000 - $110,000 per annum (excluding superannuation)
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📌 It Network Support Administrator (New South Wales)
🏢 EPG Payroll & HR Australia
📍 New South Wales