Initial contract for 6 months with a possibility of extension.
Hourly Pay rate of $***** per hr plus super
Working 7 hours a day and 35 hours a week
Working onsite from the Sydney office
Number of positions: 4
Purpose of the role:
This is a high-volume administrative role involving document scanning, data entry, filing, mail handling, records management and client service support.
Key Accountabilities:
Scan and email documents for tribunal members.
Perform general administrative tasks including mail handling, photocopying, and document distribution.
Manage file delivery between teams in adjacent offices.
Coordinate courier services for file transfers to Paramatta.
Prepare routine correspondence in line with Tribunal standards.




Maintain data in the case management system; manage file storage and archiving.
Provide client information via reception, phone, or written communication; transfer calls appropriately and follow up as needed.
Escalate complex matters to a Senior or Team Leader as appropriate.
Essential requirements:
Ability to work effectively in a fast paced high-volume, frontline customer service workplace.
Managing shifting priorities and high workloads within tight deadlines.
Excellent verbal and written communication skills
Strong attention to detail and accuracy.
#J-*****-Ljbffr

📌 Call Centre / Customer Service Officer (New South Wales)
🏢 Easy Authoring
📍 New South Wales