Take the lead in a diverse, hands‐on Shift Supervisor role at UQ Sport12‐month fixed term | salary from $67K p.a.About this OpportunityWe have an exciting opportunity for a Shift Supervisor (Fitness) to join the UQ Sport team on a 12‐month fixed‐term contract.You'll play a key leadership role in the day-to-day operations of one of UQ Sport's busiest venues.
You'll be the go‐to person on shift, supporting a team of casual staff, ensuring smooth operations, and delivering an exceptional experience for every customer who walks through the door.Working across a rotating two‐week roster (5:15am–12:45pm, then 12:30pm–8:30pm), you'll thrive in a rapid‐paced, high‐energy environment where no two days are the same.
This is a hands‐on role that combines people leadership, customer service, and operational responsibility in a dynamic fitness setting.Key responsibilities will include:Leading and engaging your team on shift to deliver a standout member experience.Being the go‐to escalation point, confidently handling enquiries, issues and peak periods.Driving smooth day-to-day operations, from opening/closing through to venue.
Presentation.Creating a safe, welcoming and high‐quality environment for all members and visitors.Supporting team capability through on-the-job coaching, guidance and training.About YouProven experience in a customer service or retail setting (12+ months).
Confident leading and supporting small teams in a fast‐paced environment.Strong communication skills with a proactive, solutions‐focused approach.High attention to detail and ability to manage competing priorities.Comfortable working independently and taking ownership on shift.Experience using POS systems and basic admin or booking systems.Current First Aid and CPR certification + Current Blue Card or ability to obtain and maintain one (essential).
Fitness industry qualifications (desirable).
About UQ SportAt UQ Sport, our vision is to be Australia's number one sporting university,



and our mission is to deliver exceptional sporting opportunities for The University of Queensland (UQ) community.We are Queensland's largest multi‐sport facility, offering Athletics, Aquatic, Tennis and Fitness Centres, along with playing fields, multi‐sport courts, functionspacesand retail outlets.
Our membership base exceeds 4,000, with more than 7,000 participants engaged across 35+ sporting clubs.We believe work should be engaging and rewarding.
Our team is passionate about fostering a positive culture that supports work‐life balance, health and wellbeing, and personal and professional growth.As a not‐for‐profit organisation, we deliver almost 400 diverse programs to students, staff, alumni and the wider community across UQ's St Lucia and Gatton campuses.Team Culture: A vibrant, collaborative environment where teamwork thrivesWork‐Life Balance: 35-hour work week to support wellbeingAccess All Areas: Complimentary access to UQ Sport venues and equipment hireFit for Free: Enjoy complimentary Group Fitness classesFood & Coffee Perks: $2 coffees and great discounts across outletsTime to Recharge: Birthday leave and additional festive season leaveLeave Loading: 17.5% leave loading with adaptable optionsOther InformationUQ Sport is an equal employment opportunity provider.
We pride ourselves on our inclusive and diverse workforce.
We believe that embracing the differences and expert$in our employees makes us a stronger organisation.We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people.
For this reason,please be advised that aspart of our recruitment process you may be subject to criminal background checks, blue card screening, reference checks, and identification/qualification verification.
We mayrequestthat youdiscloseany information relevant to your eligibility to engage in our programs involving children and young people.Applications close 12th August **** - We are unable to accept emailed applications
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📌 Shift Supervisor (Fitness Centre) (Brisbane)
🏢 Uq Sport
📍 Brisbane