We are seeking a confident and results-driven Part-Time Sales Team Agent to engage with our existing client base. The primary focus of this role is outbound contact to current and previous customers, with the objective of reactivation, retention, and strengthening ongoing client relationships.

Key Responsibilities
Client Engagement & Sales
Make outbound calls
Re-engage customers through structured reactivation campaigns
Clearly communicate offers, updates, and service enhancements
Build rapport and maintain a professional, consultative approach
Identify opportunities to increase customer engagement and value

Retention & Reactivation
Follow call frameworks designed to reintroduce customers to the platform
Understand client history and tailor conversations accordingly
Handle objections confidently and ethically
Support ongoing retention initiatives

Administration & Reporting
Accurately log call outcomes and notes in CRM systems




Maintain clean and up-to-date client records
Adhere to compliance, privacy, and internal processes

Performance & Targets
Work toward daily and weekly contact and conversion targets
Maintain call quality and professionalism
Participate in coaching and performance feedback sessions

Skills & Experience

Essential
Confident, explicit phone manner
Robust communication and listening skills
Comfortable with outbound calling
Ability to follow structured sales scripts while sounding natural
Basic CRM or system experience
Reliable and self-motivated

Desirable
Sales, retention, or reactivation experience
Call centre or phone-based sales background
Experience in regulated or compliance-focused industries

Job Type: Part time

Pay: $32.89 per hour

Work Location: In person

📌 Part Time Sales Assistant Sydney
🏢 BETMAX
📍 Sydney