We’re a welcoming, patient-focused dental practice looking for a warm and organised Receptionist to be the face of our front desk. No dental background required, just a genuine love of people, robust admin skills, and a great phone manner.

Why join us?

We’re a small, supportive team where your personality matters as much as your skills. We’re upfront, we communicate honestly, and we want you to grow with us, including into a leadership role as the practice expands. There’s also an employee discount and a mentoring program to support your development from day one.

What you’ll be doing:
Welcoming patients and creating a positive first impression,
Managing appointments, patient records and correspondence via practice management software,
Handling payments, EFTPOS transactions and accounts reconciliation,
Processing HICAPS health fund claims,
Answering calls and handling patient enquiries with care and professionalism,
Supporting smooth day-to-day operations across the front office.

What we’re looking for:




At least 1 year in a customer-facing or admin role (dental experience a bonus, not a must),
Confident communicator, in person and on the phone,
Comfortable with computers and quick to pick up current software,
Patient, empathetic, and especially positive with older patients,
Someone who multitasks well and stays calm and positive in a busy environment,
Hold Australian working rights.

We are conveniently located close to public transport.

Send your resume and a short cover letter telling us a bit about yourself and why this role appeals to you.

Pay: $27.00 – $38.00 per hour

Application Question(s):
Would you describe yourself as professional, welcoming, and confident when interacting with patients both in person and over the phone? Please provide three qualities that demonstrate this?

Experience:
Customer service: 1 year (Required)

Work Location: In person

📌 Dental Receptionist – Front Of House Role With Real Growth Potential Glenroy
🏢 Glenroy Smiles Dental
📍 Glenroy