Description

We are seeking highly motivated and experienced Service Allocator to join our Heavy Vehicle Service and Repair TEAM located in Underwood QLD 4119.

This role will see you building pivotal relationships with internal and external clients.

You will possess and be able to apply the following skills:
Demonstrated mechanical experience in a Customer Service role with the ability to engage with all stakeholders both internally and externally
Strong knowledge of truck and heavy equipment parts, systems, and their applications
Possess exceptional customer service communication skills
Proficient computer skills, Microsoft Word, Excel, PowerPoint, and Outlook
Respond to enquiries through email, telephone and online enquiries
Schedule servicing and repair bookings, create job numbers, job cards allocate and communicate with workshop mechanics
Support stores division for parts interpretation, pricing, availability, ordering and delivery
Direct Point of contact for clients equipment drop off and collection
Assist coordinate 3rd party attendances for COI,



OEM diagnostics, etc
Liaise with clients for service updates, repairs and any additional requirements
Work closely with the Branch Management, Administration, Procurement and Mechanical teams
Assist create, quotations and service reports
Collate relevant workshop and parts information to complete invoices
Communicate with clients for repair approvals an invoice closures
Flexibility to assist in other areas of the facility

What we can offer:

-Permanent Full time Role - Monday to Friday
Competitive salary
Weekly pay
Supportive and friendly workplace
Birthday and Work Anniversary recognition

Only Applicants with the right to work in Australia will be considered for this role.

Note: Only shortlisted candidates will be contacted.

Hiring organization

Employment Type

Full time

Job Location

Working Hours

Monday to Friday

Date posted

April 23, 2025

📌 Service Allocator Underwood (Australia)
🏢 Superservice
📍 Australia